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Bob271261594pj0
Participating Frequently
November 14, 2022
Answered

error E_ADEPT_NO_FULFILLMENT_RESULT for books purchased on Google Play.

  • November 14, 2022
  • 27 replies
  • 31486 views

Just started today: error Unable to download Error getting License Server Communication Problem: E_ADEPT_NO_FULFILLMENT_RESULT for books purchased on Google Play.

I purchased a new book and received this error. I then tested other Google Play books I own and get the same error on all of them now even though I had previously been able to fulfill them. I then tested books I borrowed from my local library and it fulfills all of them with no problem. 

 

So far I have found very little of use in researching this error. Anybody else getting the same issue fulfilling google play purchased books? Any solutions?

 

      Correct answer mister34115764my1q

      I had the same problem and the special person virtual assistent (just ended the chat manually) left me hanging. In the end I found a workaround kind of... I downlowd the acsm onto my PC with Adobe Digital Editions (ADE) installed and authorized. There I drag/drop the acsm in and get the certification. Afterwards I open the ADE library, which contains the epub. I copy the epub then onto my e-reader (tolino). 

       

      Hope this will help someone. Then I would have done a better job than Adobe themself 😄

      27 replies

      Show previous replies
      A
      Anonymous
      November 15, 2022

      Same here!!

      I called google play customer support service for this problem, but it didn't be solved. I think we need to ask google to tell adobe to solve it.

      H
      Harold Chan
      Participating Frequently
      November 15, 2022

      same here. just provided some irrelevant solutions.

      H
      Harold Chan
      Participating Frequently
      November 15, 2022

      same here

      H
      Harold Chan
      Participating Frequently
      November 15, 2022

      trying to contact google play support, but not solved yet.

      seanh49286783
      seanh49286783
      Participant
      November 15, 2022

      same +1, checked with google and adobe, no workaround.

      D
      Danielo271320408qhy
      Participant
      November 15, 2022

      Same problem here, with a google play purshase

      Can't find a solution

      L
      Lu27133477zeps
      Participant
      November 15, 2022

      Same problem here, with a google play purshase

      Can't find a solution,too.

       

      S
      Scott27130938nuln
      Participant
      November 14, 2022

      Same problem here.

      T
      TaoooY
      Participant
      November 14, 2022

      Same here. And it seems a lot of people are having problems but adobe keep deleting the post. I cannot find another recent post which talks about this problem anymore.

      A
      Andre27114193f81y
      Participant
      November 14, 2022

      I have the exact same problem starting yesterday. I tried contacting Google Play support, and went through all the usual steps (disable firewall, reinstall ADE, reauthorize ADE) and the problem persists. I tried to contact Adobe support but they don't offer support for ADE.

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