Skip to main content
Participant
October 10, 2013
Question

How to activate books after account is lost

  • October 10, 2013
  • 1 reply
  • 409 views

I have changed from provider and a new email adress. I now have to make a new user account as been asked when I tried to log in and lost my password.

I made a new account but now I am not able to acess my books anymore as the account is wrong.

How can I access my books again.

This topic has been closed for replies.

1 reply

Inspiring
October 10, 2013

You won't be able to access books bought on once account on another.

It may be that the online chat people can get you access to your old ID, as long as you can give sufficient proof who you are.

Adobe Live Chat: http://www.adobe.com/support/chat/ivrchat.html

Then kill your new account/ID, and associate that re-enlivened old account with your new email.

Good luck