Participant

Beantwortet

how to reset activation count

Forum|Forum|10 years ago
June 6, 2015
13 Antworten
3042 Ansichten

How do I reset my activation count so I can use me ADE to download books to my Kobo again? I keep getting an error message saying I've exceeded my activation count & I only have it authorized on my PC.

Dieses Thema wurde für Antworten geschlossen.

Beste Antwort von Dominic Michael

Posted a PM, please check your Inbox.

J

jacq28486347ia4c

Participant

same here. what do i do?

J

jacq28486347ia4c

Participant

same here. can you help please

D

defaultuwe27jped6jn

Participant

I have the same problem, the help center chat sent me to this forum. How do I get the couter reset?

K

KeeJayQuebec

Participant

I have a Kobo libra H2O e-reader and everything has been fine for several months.

Recently, when I tried to open a book with my Kobo eReader, I got the message "your reader is not allowed to open this book ... please authorize again.

So I deleted my authorization BUT when I tried to authorize my eReader again

ADE's Adobe ID contains a lot of letters and numbers.

The Adobe ID of the eReader is: Adobe ID (default ID)

When I click on "authorize device", I get the message:

An Adobe Digital Editions error has been detected. The maximum number of machines allowed per ID has been reached.

I spoke with several people at Adobe, a technician even took control of my computer to try to fix the problem on my computer but nothing to do.

Can someone help me please. Thank you.

D

djokos73406201

Participant

i Got the same issue, please kindly help

D

djokos73406201

Participant

No Reply, even from adobe support.

I Guess ADE have a very poor support even though we pay for the content.

P

Peter-PDuh

Participant

Same here, no respons at all.

It's pathetic! If someone has an answer to this problem, please let us know!

N

NielsAAU

Participant

Hey I would like to reset my achtivations as well!

Sincerely Niels

P

Peter-PDuh

Participant

I've got the same issue here.

Did anyone get an answer or does anyone has a solution for this problem?

D

docsachkobo

Participant

Please show me how to reset activation count

Thanks

nguyenhuantru@hotmail.com

P

patg36320816

Participant

i have the same problem, have probably got activations for e-readers i threw away years ago. if these jerks insist on having a monopoly on DRM, the least they could do is make it easier for us to, hello, use Adobe's support page to look at our activations & clean them up if needed. you'd think......