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christiana25640927
Participant
September 24, 2015
Answered

My Adobe Digital Editions is not opening library books anymore

  • September 24, 2015
  • 2 replies
  • 842 views

"unable to download error getting license"

"License server communication problem!"

E_ACT_NOT_READY

I am a Queens Librarian.

Christian

please reply

    This topic has been closed for replies.
    Correct answer AadeshSingh

    Hi christiana25640927,

    Please follow the instructions given in the link below:

    https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

    I hope it helps.

    Regards,
    Aadesh

    2 replies

    C
    christiana25640927Author
    Participant
    September 25, 2015

    Hi Aadesh,

    It worked. It was as simple as de-authorizing and re-authorizing my Adobe Digital Edition on my Mac.

    Queens Library is now using Adobe's Axis360. So it was dragging all books selected on my Mac to

    my device, iPhone6, instead of my Mac. Now it is okay!

    Hopefully, it will work separately for my iPhone and my Mac from now on.

    I hear Adobe will be come out with a version of Axis360 for Desktop and Laptop computers.

    This should solve all of these glitches for customers and librarians in the future.

    Thanks,

    Christian

      AadeshSingh
      AadeshSinghCorrect answer
      Participating Frequently
      September 25, 2015

      Hi christiana25640927,

      Please follow the instructions given in the link below:

      https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

      I hope it helps.

      Regards,
      Aadesh

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