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christiana25640927
Participant
September 24, 2015
解決済み

My Adobe Digital Editions is not opening library books anymore

  • September 24, 2015
  • 返信数 2.
  • 842 ビュー

"unable to download error getting license"

"License server communication problem!"

E_ACT_NOT_READY

I am a Queens Librarian.

Christian

please reply

    このトピックへの返信は締め切られました。
    解決に役立った回答 AadeshSingh

    Hi christiana25640927,

    Please follow the instructions given in the link below:

    https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

    I hope it helps.

    Regards,
    Aadesh

    返信数 2

    C
    christiana25640927作成者
    Participant
    September 25, 2015

    Hi Aadesh,

    It worked. It was as simple as de-authorizing and re-authorizing my Adobe Digital Edition on my Mac.

    Queens Library is now using Adobe's Axis360. So it was dragging all books selected on my Mac to

    my device, iPhone6, instead of my Mac. Now it is okay!

    Hopefully, it will work separately for my iPhone and my Mac from now on.

    I hear Adobe will be come out with a version of Axis360 for Desktop and Laptop computers.

    This should solve all of these glitches for customers and librarians in the future.

    Thanks,

    Christian

      AadeshSingh
      AadeshSingh解決！
      Participating Frequently
      September 25, 2015

      Hi christiana25640927,

      Please follow the instructions given in the link below:

      https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

      I hope it helps.

      Regards,
      Aadesh

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