Old version of kobo no longer detected on ADE

Forum|Forum|12 years ago
December 29, 2013
1 reply
676 views

I got an old version of kobo. at first i was able to download books onto it with ade but yesterday eventhough i was reading on it before my device said i didnt have any books on it. when i check on ade on my pc it said the books were on the device while the device said it wasnt. i reset the factory settings and now ade doesnt even detect my device. Even kobo desktop doesnt detect it ! what do i do! im really dissapointed

This topic has been closed for replies.

S

sjpt

Inspiring

If you are unlucky, the Kobo has failed in some way. Lets hope not.

Does the kobo show up as a mounted drive in your file manager (Windows Explorer, Mac FInder) when plugged in?

One thing would be to try a different USB cable; it is not unusual for them to fail.

Can't think of anything else for now.

C

Cant_stop_readingAuthor

Participant

Thank u for ur reply. well when i plug it in it is detected by the computer n you can open it on my computer. the problem is before i reset it there were some files on the kobo along with my ones from digital editions. but now it is empty. i believe this may be my problem but i dont know how to get those files back

S

sjpt

Inspiring

You will probably have lost the books etc that were there before the factory reset,

unless you have a backup elsewhere or can download them again from the supplier.

However, I would expect a factory reset to keep/restore any files necessary for basic operation.

Unless anyone on this forum with a Kobo can help with more detail, you are probably best off contacting Kobo for advice.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded