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Participant
July 13, 2019
Question

Adobe Account \ Profile » An error occurred

  • July 13, 2019
  • 2 replies
  • 326 views

Hi guys,

Since a little while, when I'm trying to display my Adobe profile details (https://account.adobe.com/profile), I get an error message whose code changes from time to time, with a "Try again" button which reloads the page but doesn't improve things.

Unfortunately Google didn't bring any answer... does anybody know what causes that issue and how to get it fixed ?

Thank you for reading and trying to help

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2 replies

Abambo
Community Expert
Community Expert
July 13, 2019

I’ve seen that recently in a different thread.

Getting an error when going to "My Profile" — I think you should follow-up there.

ABAMBO | Hard- and Software Engineer | Photographer
JoolaïïAuthor
Participant
July 15, 2019

Thank you for your answer Abambo​, I will immediately