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Participant
October 18, 2019
Question

Adobe doesn`t allow me, to use my Elements Version.

  • October 18, 2019
  • 3 replies
  • 208 views

Adobe is asking me from time to time to registrate my Elements Version.
This does now happen the third time. 
I always have to tell the Elements ID and then I can use it again for a special 
time. Then again Adobe puts my version in the status of a Testversion and stopps 
me working. I never will understand. 
Also it wants to check me in into the Creative Cloud which had been installed
in my autostart program.. 

This kind of contact is`nt useful.

 

Best regards

    This topic has been closed for replies.

    3 replies

    Just Shoot Me
    Legend
    October 18, 2019

    What EXACT Adobe software program are you asking about.

    Both Elements programs, Photoshop Elements and Premiere Elements, are pay once and use until it is no longer supported by the operating system you use.

    So when you install it you use a Serial number and once that serial number is validated as authentic you never have to Sign on, register or anything else. It just works for years and years.

     

    So Please Open the program you are asking about, go to the Help menu item and select System info. Copy and paste the first 10 lines from the window that comes up in a reply.

    Participant
    October 25, 2019

    Adobe Photoshop Elements Version: 12.0 (12.1 (20140303.12.1.49334)) x32
    Betriebssystem: Windows 8 64-Bit
    Version: 6.2
    Systemarchitektur: AMD CPU-Familie: 15, Modell: 0, Stepping: 1 mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physischer Prozessor: 4
    Prozessor-Taktfrequenz: 1797 MHz
    Eingebauter Speicher: 7128 MB
    Freier Speicher: 3724 MB
    Für Photoshop Elements verfügbarer Arbeitsspeicher: 3255 MB

    John T Smith
    Community Expert
    Community Expert
    October 18, 2019

    If you do not have a Cloud subscription, Read Cloud takes over https://community.adobe.com/t5/Get-Started/Get-off-the-cloud/td-p/8075485 for some ideas