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Petra Weishaar
Participant
October 18, 2019
Question

Adobe doesn`t allow me, to use my Elements Version.

  • October 18, 2019
  • 3 replies
  • 208 views

Adobe is asking me from time to time to registrate my Elements Version.
This does now happen the third time. 
I always have to tell the Elements ID and then I can use it again for a special 
time. Then again Adobe puts my version in the status of a Testversion and stopps 
me working. I never will understand. 
Also it wants to check me in into the Creative Cloud which had been installed
in my autostart program.. 

This kind of contact is`nt useful.

 

Best regards

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    3 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    October 18, 2019

    What EXACT Adobe software program are you asking about.

    Both Elements programs, Photoshop Elements and Premiere Elements, are pay once and use until it is no longer supported by the operating system you use.

    So when you install it you use a Serial number and once that serial number is validated as authentic you never have to Sign on, register or anything else. It just works for years and years.

     

    So Please Open the program you are asking about, go to the Help menu item and select System info. Copy and paste the first 10 lines from the window that comes up in a reply.

      P
      Petra WeishaarAuthor
      Participant
      October 25, 2019

      Adobe Photoshop Elements Version: 12.0 (12.1 (20140303.12.1.49334)) x32
      Betriebssystem: Windows 8 64-Bit
      Version: 6.2
      Systemarchitektur: AMD CPU-Familie: 15, Modell: 0, Stepping: 1 mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
      Physischer Prozessor: 4
      Prozessor-Taktfrequenz: 1797 MHz
      Eingebauter Speicher: 7128 MB
      Freier Speicher: 3724 MB
      Für Photoshop Elements verfügbarer Arbeitsspeicher: 3255 MB

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      October 18, 2019

      If you do not have a Cloud subscription, Read Cloud takes over https://community.adobe.com/t5/Get-Started/Get-off-the-cloud/td-p/8075485 for some ideas

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