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Consorcio Tra28311577mcab
Participating Frequently
February 20, 2023
Answered

Adobe Ilustrator para W7 x32

  • February 20, 2023
  • 4 replies
  • 5231 views

Buenos días. Recientemente hemos adquirido una licencia para Adobe Ilustrator. La versión que podemos descargar no es compatible con Windows 7 x32. ¿Pueden indicarnos cómo conseguir una versión compatible con ese sistema operativo?

Muchas gracias,

    Correct answer Test Screen Name

    Adobe do not supply versions for unsupported systems. Check the system requirements before buying any app for your obsolete Windows!! https://helpx.adobe.com/uk/illustrator/system-requirements.html

    4 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 24, 2023

    I can't sugar coat this.  You need a new computer.

     

    Installing an old version of Illustrator won't help much.  Your computer doesn't meet the basic requirements needed to run Creative Cloud service.  And it's not supported by Microsoft anymore.  I'm sorry but this is a recipe for trouble.

     

    You need Windows 11 (64-bit) or Windows 10 versions 22H2, 21H2, 21H. 

    - https://helpx.adobe.com/creative-cloud/system-requirements.html

     

    Nancy O'Shea— Product User & Community Expert
      C
      Consorcio Tra28311577mcabAuthor
      Participating Frequently
      March 1, 2023

      He conseguido instalar correctamente (y evaluar la versión de prueba) del Adobe Ilustrator CC 2018. Sin embargo, para la versión completa, me solicitan una cuenta de Adobe ID. Hemos probado con la que tenemos actualmente, pero nos indica que no es válida. ¿De qué manera podemos asociar este producto a nuestra actual suscripción a Adobe?

       

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      March 1, 2023

      check your account to verify your subscription is what you expect and to verify your adobe id, https://account.adobe.com

       

      if a current active subscription is shown, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

      C
      Consorcio Tra28311577mcabAuthor
      Participating Frequently
      February 23, 2023

      Buenos días.

      Hemos conseguido descargar la versión Adobe Ilustratror CS3 que es compatible con nuestro sistema operativo. Sin embargo, nos solicita un número de serie (que no poseemos). ¿De qué manera pueden facilitarnos un número de serie para dicha versión de Adobe Ilustrator a partir de nuestras licencias actuales?

      Muchas gracias,

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 23, 2023

      you can no longer (legally) obtain cs3 a license and users with a cs3 license can no longer activate (and therefore use beyond a 30 trial period) any cs3 app.

       

      do you have a cc subscription for illustrator?

      C
      Consorcio Tra28311577mcabAuthor
      Participating Frequently
      February 23, 2023

      Yes, I have it. But I can't download an older version from Creative Cloud.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 20, 2023

      v 22 (2018) was the last ai version compatible with win 7 32 bit.

       

      1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

      2. for versions cc 2019 and older, use prodesign tools.com*.

      3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links.**

      ---------------------------------------------------------------
      * most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

      follow the directions (esp, step 1)

      save the install file. it may not remain online.

      thank jim @ prodesigntools.com
      -------------------------------------------------------------

      ** there are 3 ways to contact adobe; chat, phone and twitter:

      chat:
      use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
      in the chat field (lower right), type AGENT
      be patient, it can take quite a while to reach a human.

      phone:
      https://helpx.adobe.com/contact/phone.html

      twitter:
      tweet @AdobeCare

      p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam,

      https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157#:~:text=constructive%2C%20and%20encouraging.-,3.%C2%A0Be%20Safe%C2%A0,-Do%20not%20share

        T
        Test Screen NameCorrect answer
        Legend
        February 20, 2023

        Adobe do not supply versions for unsupported systems. Check the system requirements before buying any app for your obsolete Windows!! https://helpx.adobe.com/uk/illustrator/system-requirements.html

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