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Participant
November 21, 2019
Question

Adobe suite License aKey - had one, lost it; Recovery? Discovery?

  • November 21, 2019
  • 2 replies
  • 278 views

Pre 2017 (c. 2015) I had installed the suite of apps. It was available Free, as a short-duration promotion. You'd grab it too, yes? Within 24 hours, a link popped up in the open Illustrator, so I could grab the  the registration key.  It successfully ran on my computer. But...
Our server crashed, and I lost all stored files.
I have since downloaded the suite again, and passed the free trial.
I do not see the License key in either of my Adobe accounts.
As the new dowloaded suite simply merged with the old, I am asking whether and where I would find the old Rego Key within one of the sub-folders in the 😧 drive?
If so, in which folder, please?

(I'm a user, not a tech-head) Ayy thoughts/ideas welcome, and "thank you".

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2 replies

John T Smith
Community Expert
Community Expert
November 21, 2019
bucksommerkamp
Community Expert
Community Expert
November 21, 2019

Was it part of a Creative Cloud subscription in 2015? CC was released in 2011, so you probably just have an Adobe ID tied to your Creative Cloud account (they aren't doing serial keys any longer).