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Question

api-mss-win-core-libraryloaded-I1-2-0.dll is missing

Forum|Forum|5 years ago
December 17, 2020
3 replies
369 views

This error just came up with the latest Photoshop update. SP1 is already installed and I can’t reload it because it is no longer on the MS site for Window 7. Photoshop worked fine before the last update.

How can I resolve this issue without upgrading to Windows 10?

I have already uninstalled and reinstalled PS a couple of times.

Actual message:

The program can't start because api-mss-win-core-libraryloaded-I1-2-0.dll is missing from your computer. Try reinstalling the program to fix this problem.

Installation

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Test Screen Name

Legend

Latest Photoshop update? What specific version, exactly? The latest update isn't supposed to work in ancient systems, only current Windows 10.

A

Anonymous

Hi

I assume you mean Photoshop version 21.2.4, take a a look at my reply here

https://community.adobe.com/t5/photoshop/can-t-start-photoshop/m-p/11667845?page=1#M493109

Community Expert

Community Expert

The current version of the program may require Win10

-Win7 is dead https://www.microsoft.com/en-us/windows/windows-7-end-of-life-support-information
-Win8 no longer supported https://support.microsoft.com/en-us/help/4580358/windows-8-1-update

I think that is a Microsoft DLL... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads