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katharines97635283
Participant
July 29, 2021
Question

Attempting update, getting error code 113

  • July 29, 2021
  • 1 reply
  • 409 views

For the love of god, someone please help. I keep trying to install an update for Premiere and this error continues to appear. I am on a private home network and have attempted to disable all my security settings (firewall, antivirus, etc,) and have switched networks, but nothing is working. I also made sure no proxies were enabled. Please please please help before I lose my mind.

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 29, 2021

Code 113 https://community.adobe.com/t5/Enterprise-Teams/App-Update-Failed-Error-113/m-p/9628954

    K
    katharines97635283Author
    Participant
    July 29, 2021

    Thank you for the reply, but how on Earth do I actually update those settings to make those domains accessible on ports 80 and 443? I am not a network admin -- I am just on my personal home network.

      K
      katharines97635283Author
      Participant
      July 31, 2021

      For posterity: I was able to resolve the issue. I am not entirely sure what resolved it, but I disabled my firewall AND went into my Windows Firewall and created custom inbound and outbound rules to allow access to ports 80 and 443. Then I also restarted my computer. Only after the restart could I perform the update. This was one of the most frustrating software experiences of my life... pretty weak on Adobe's end

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