Participant

Question

Can't download photoshop cs6 subscription

Forum|Forum|14 years ago
May 27, 2012
2 replies
2021 views

I am having problem downloading a photoshop CS6 subscription. the browser jump to: https://creative.adobe.com/apps, and nothing happens. Any help?

This topic has been closed for replies.

Participant

Same problem here. I get a blank page, and Safari's Activity page indicates there's a broken link on the page. That link? https://localhost/
Wha?

blackprixsAuthor

Participant

its a holiday weekend. there is no one to help wtih question or problems at

adobe.

Participant

Ah, forgot about those pesky US holidays. No worries.

Actually, although following various links from the Adobe web pages after signing in (which took me to creative.adobe.com/apps) all locked up, when I followed the "Download and install" link in my "Welcome to your [Subscription]" email it put a trackingid on the end of the URL and everything started working.

So short-term problem solved for me.

blackprixsAuthor

Participant

and I have tried different browsers( safari, firefox, and explorer), no luck. any help?

Legend

What is your OS version? What version of the browsers were you running? Did you turn off any virus/spam protection when trying to install?

blackprixsAuthor

Participant

I got to the download page but it has denied access to me. I think I

entered my birth date wrong. How do I fix this ?