Can´t install Lightroom or Lightroom Classic.

Forum|Forum|1 year ago
February 3, 2025
2 replies
437 views

Hey,

I bought Lightroom yesterday and I can't download it. Adobe says my operating system is not compatible (Windows 11 Home 64-Bit Version (10.0, Build 22631)). I checked the system requirements, and I meet them (i5 12600k, 3.7GHz, RTX 3070Ti 8GB VRAM).

What could be the issue? I’ve already updated all drivers and my Windows. What else can I do?

Windows

Correct answer John T Smith

If you are using the Opera browser you need to switch to a different browser

John T Smith

Correct answer

Community Expert

If you are using the Opera browser you need to switch to a different browser

kglad

Community Expert

this, and more, has already been covered in the cited thread.

kglad

Community Expert

check a similar post in this forum from today, but don't skip to that user's solution. follow the links starting at the top of the thread.

https://community.adobe.com/t5/download-install-discussions/lightroom-not-dowloading-being-told-my-windows-not-compatible-but-it-is-the-lateset-version/td-p/15129161

Jeffrey_A_Wright

Community Manager

Simon, I'm sorry you can't use your new Lightroom membership. Have you installed other Adobe applications on this computer before? Are you following the steps in https://adobe.ly/4aJSqCy while downloading and installing Lightroom for the first time? If the Creative Cloud Desktop application was already installed on the computer, then make sure that compatibility mode has not been turned on for an older operating system. ^JW

S

sIm0n76Author

Participant

It was Opera GX... Sorry 😉

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