Cannot deactive Acrobat 2020 PRO licenses

Forum|Forum|20 days ago
June 6, 2026
6 replies
67 views

I have Acrobat Pro 2020 License , but i reinstall my window. the license key cannot active

Please assist this case!

Nancy OShea

Community Expert

Acrobat 2020 is End of Life & no longer supported. Adobe can’t help you with that.

https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-2020.html

For security reasons, you should be using a supported Acrobat version, either free or paid.

Free Online PDF Editor
https://www.adobe.com/acrobat/online/pdf-editor.html
Free Acrobat Reader
Adobe Standard, Pro or Studio
https://www.adobe.com/acrobat/pricing/compare-versions.html

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Benny33501726v5e6Author

Participating Frequently

who can share adobe support mail to me?

kglad

Community Expert

@Benny33501726v5e6

regarding your revoked serial number:

there’s no official adobe support for acrobat 2020.
when are where did you purchase acrobat 2020?

and one of your screenshots* isn’t related to activating adobe app. it looks like you’re trying to fill out and pdf form and should be using adobe reader.

*

Benny33501726v5e6Author

Participating Frequently

No this is adobe 2020 pro version once i use adobe account login

Nancy OShea

Community Expert

Possibly due to a geolocation block.

Adobe outright blocks access to its core products & services in China. Additionally, Adobe completely blocks all access to services and products in embargoed countries including Iran, Syria, and North Korea to comply with U.S. trade restrictions.

There is nothing anyone can do while a geolocation block is in effect.

Nancy O'Shea— Product User & Community Expert

Benny33501726v5e6Author

Participating Frequently

John T Smith

Community Expert

This is a public forum, not Adobe support... other users can't help
To contact support see the CORRECT ANSWER at this link
https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913

Ask why your serial number was revoked