Cannot deactive Acrobat 2020 PRO licenses

I have Acrobat Pro 2020 License , but i reinstall my window. the license key cannot active

Please assist this case!

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Community Expert

This is a public forum, not Adobe support... other users can't help
To contact support see the CORRECT ANSWER at this link
https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913

Ask why your serial number was revoked

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Since i create this post which is requested by adobe support

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Community Expert

what message do you see when trying to activate?

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Your purchase wasn't detected. If you've made your purchase, please try sign-out and sign-in
again in Adobe Acrobat.

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i try sign-out and sign-in again but still cannot activation

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