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M
Mathis Amanieux
Participant
September 30, 2022
Answered

Cannot install photoshop no matter what

  • September 30, 2022
  • 2 replies
  • 406 views

Hello, every time i try to install Photoshop i get an error 176, even tho i am not installing the software on a network drive. My drivers are up to date, I can install any other software (Lightroom, Premiere, After Effects,..) without that issue, I can install Photoshop on my laptop but not on my desktop and I tried to install Photoshop on C: , 😧 and E: without success.

I'm using latest version of Windows 11 btw but i did have the same problem with older versions.

This topic has been closed for replies.
Correct answer kglad

per @John T Smith's link, you need to use the cleaner or manually delete one of the adobe folders.  at this point:



uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

make sure  C:\Program Files (x86)\Common Files\Adobe is empty or deleted

repair all ms visual c++ versions that can be repaired.

update your ms visual c++, if it can be updated

restart your computer (don't skip this)

reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud

if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials 

2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
September 30, 2022

This may help

Code 176 https://community.adobe.com/t5/Get-Started/Error-176-Can-t-install-Photoshop-no-matter-what/td-p/10611999

M
Mathis AmanieuxAuthor
Participant
September 30, 2022

I also tried to uninstall Creative Cloud and all the methods implying to delete folders and still cant install Photoshop.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 30, 2022

per @John T Smith's link, you need to use the cleaner or manually delete one of the adobe folders.  at this point:



uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

make sure  C:\Program Files (x86)\Common Files\Adobe is empty or deleted

repair all ms visual c++ versions that can be repaired.

update your ms visual c++, if it can be updated

restart your computer (don't skip this)

reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud

if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials 

    M
    Mathis AmanieuxAuthor
    Participant
    September 30, 2022

    It worked thank you !

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