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Participant
July 28, 2021
Question

Cannot log in to open Premiere Pro

  • July 28, 2021
  • 3 replies
  • 180 views

Does anyone have the same problem?

This topic has been closed for replies.

3 replies

Kevin-Monahan
Community Manager
Community Manager
July 28, 2021

Hi Hugo,

​​​​​​​Sorry about that. Visit https://account.adobe.com/ to make sure your license is not expired or showing warnings. If that checks out, check the firewall settings to make sure no ports are blocked. If you are still having issues, kindly return and we'll troubleshoot.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Ann Bens
Community Expert
Community Expert
July 28, 2021

FAQ: What information should I provide when asking a question

 

Please do not write in capital letters. Considered shouting and difficult to read for some folks.

Kevin-Monahan
Community Manager
Community Manager
July 28, 2021

<fixed the all caps>

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio