creative cloud is blank window why?

Windows 7 64 bit computer. Creative cloud informs me of updates, but on launch nothing appears but a blank window. Header creative cloud and the gear appear. The only options listed with the gear are; help, pin to window area, and quit creative cloud. Removing creative cloud and re-installing fails to fix the problem of a blank window. Cannot update any product using creative cloud, cannot see any thing in cloud window. No way to sign in or out, just quit. Problem for three days now and no support available to fix problem. This means paying for subscription, but not getting access or updates at this point. I feel a bit cheated paying for something, I am not getting!