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Participant
November 15, 2013
Answered

Creative cloud won't sign in?

  • November 15, 2013
  • 11 replies
  • 22982 views

adobe creative cloud won't sign me in i tried uninstalling it and installing it again ,and i tried changing my password , but it did not work?

i need to download adobe software but i can’t because the creative cloud is not signing in?

please help?

(i use mac 10.9)

This topic has been closed for replies.
Correct answer Ethereal_Sunflower98BC

its not working for me. all I get is a blank creative cloud window with nothing on it. So frustrating.


Try uninstalling  Creative Cloud using Uninstaller and reinstall it.

Download the uninstaller from below link

Uninstall the Adobe Creative Cloud desktop application

11 replies

Romsinha-9KMEUt
Adobe Employee
Adobe Employee
November 16, 2013

Hi aayooyaa,

What is the error message you are getting?

Regards,

Romit Sinha

Participant
August 11, 2014

Hello, Romsinha,

I have seen having similar problems, (expect I'm a Windows 7),

and I get no error message, other than "You've been signed out, please login to continue"

Romsinha-9KMEUt
Adobe Employee
Adobe Employee
August 11, 2014

Are you on a managed network. Do you have any security software installed on your machine.

Regards,

Romit Sinha