Participant

Question

Download Issues

I am trying to download the most recent version of photoshop on an updated Windows 10 pc and it always says installation failed after 7%. Help?

This topic has been closed for replies.

Community Expert

This is a user-to-user community, not Adobe technical support.

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

And your computer user profile must have administrative permissions to install software. If not, try creating a new computer user profile.

Refer to this help article.

Failing that, CONTACT ADOBE SUPPORT:

Nancy O'Shea— Product User & Community Expert

Community Expert

Hi

This forum is answered by volunteers like myself, so sometimes post do get overlooked

Take a look here to see if it helps

I'll move this thread to the Download & Install forum which is for issues relating to installing Adobe apps

Participant

I have tried uninstalling and redownloading three times and to no avail

Community Expert

If nothing helps with the link I posted above, try using the Adobe cleaner tool

Participant

I was expecting better from Adobe, as a first time user I hope this initial experience is not indicative of their brand

Participant

Yo? kinda need some help here

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