Download & Install

Hello,I recently got my associates degree in graphic arts and my step-dad installed his copy of CS3 on my laptop. I was able to enter the serial number fine and was prompted for activation. I called the number provided on the activation prompt and there was an automated message saying there is no over-the-phone support for CS3. I communicated with somebody via chat support and they said:MohammadKhurshid Alam: We only support latest product which is CS 6MohammadKhurshid Alam: We want to inform you that this issue is only supported on Forums.adobe.com as we have a team of Expertise who are trained and have knowledge about this product.MohammadKhurshid Alam: yes you will get the resolution as in forums our adobe experts are available so they will  give you resolution at earliest.I have my serial number and was provided an activation code in the prompt. Is there any way for me to get the authorization code or is the product too outdated?

I download the version of Photoshop, but when I ask for the password to open the download to your computer does not accept me. I have not forgotten my password is correct. that I have this problem What should I do to open the download to my computer?

Hi,The Creative Cloud Desktop give me error 190 and can not update version … for all other product (Photoshop and Lightroom) no problem, only Creative Cloud Desktop can’t be update and after connexion, I receive pop up back to windows with error 190 and resubmit, but same result I have Windows 10 22H2 with all updates, Google Chrome last update all are official version It’s my 1st error with Adobe products. Can I do something (I do a repair option in Program installed but same result) Thanks you for your help PS ; oups I’m not in right section, you can delete this message, I recreate in good one 

Hi there, so I was chatting with Adobe Help center. There is no way I can use PSD 5 on my computer, I feel like they (Asobe) stole from me. I bought their product and I can not use it. This is very frustraiting. PSD5 was not cheap. In US it was 699 dollars. I bought in Poland, but the price was similar. Is anyone suing them for this anlawfull practice? My problem explained with AI help : “I have a legally purchased perpetual license for Adobe Photoshop CS5. When I try to activate it on my current computer, Adobe says that the maximum number of activations has already been reached.I no longer have access to the previous computer(s) where the license was activated.I am not asking to transfer the license to additional computers. I only need the previous activations to be deactivated/reset so that I can activate my existing Photoshop CS5 license on my current computer.”   

recently had a new hard drive added to my computer. Unfortuntely I lost my Adobe Photoshop CS6 program. I want to reinstall it on my computer and need the full serial number. Adobe is supplying the serial number less the last four numbers. I need these numbers to  do the reinstall. I am told that these numbers are hidden somewhere. Anyone who knows how to find them please share the answer with me. 

white screen pops up when i try to install any adobe app/adobe creative cloud. already tried to go into internet options and enable internet zone options/set it to medium and restart, nothing works

I purchased Photoshop, Illustrator, and InDesign 2026 software that was advertised as legitimate.I received an invoice, product keys, and links to the installation files.It turned out that none of the products were legitimate versions.I initiated a chargeback with my bank, but the seller’s bank rejected the claim, stating that they did not consider it justified. My bank advised me to obtain stronger evidence.For example:A response from Adobe Customer Support The results of an Adobe license verification An email from Adobe confirming that: the product key is not genuine, the license is unauthorized, the software is not intended for official Adobe use, the key has been revoked or blocked. Additionally:An Adobe Support chat transcript An Adobe Customer Support ticket The results of an Adobe technical investigationIn addition to the above, screenshots showing errors related to the license.For example:“License invalid” “Authentication failed” “Non-genuine Adobe software” “License revoked

Ich verwende Lightroom 6.0 seit vielen Jahren um meine Urlaubsfotos zu bearbeiten. Gestern wollte ich das wieder machen, konnte Lightroom aber nicht mehr öffnen und wurde durch das aufgehende Fenster darauf hingewiesen dass ich Lightroom kaufen soll oder als Testversion verwenden soll.Ich habe einige Tage vorher den Acrobat Reader auf meinem PC installiert und gehe nun davon aus, dass hier von Adobe Eingriffe und Veränderungen in mein seit Jahren lizenziertes Produkt vorgenommen wurde.Trotz vieler Anmeldungen und Versuche ist es mir nicht gelungen, meine Seriennummer in das Produkt einzugeben. Ich finde das sehr hinterlistig, meine lizenzierte Software auf meinem PC ohne vorherige Information zu verändern und mir den Zutritt zu meiner Software zu entziehen.Adobe hat sich in seiner Kundenfreundlichkeit so abgeschottet, dass ein echter Support hier offensichtlich nicht möglich ist.Vielleicht gibt es eine Hilfemöglichkeit hier in diesen Foren, sonst muss ich meine Geschichte auf der suche

When I create a new user and a new account in Microsoft Windows, Adobe programs won't launch. I see the startup screen; it freezes for a couple of seconds and then closes. I tried reinstalling the programs, but then they stopped working on the other account as well.

The payment has already been made, and I'm unable to do anything.

Photoshop v27.9 auto updated but got stuck and so I cancelled it and now it is stuck cancelled. No way to reset or reinstall photoshop app on desktop (mac).

I have spent over 6 hours trying to solve my problem. I updated my Macbook M1 Pro (2021) from macOS Monterey to Sonoma and Creative Cloud wouldn't sign in and open. I did many, many methods via Adobe Community, Reddit, and even Gemini Ai that led to repairing / uninstalling / Adobe Creative Cloud Cleaner Tool / reinstalling,  deletion of files / caches / OOBE (renaming adding .old and deleting as well),  overriding commands through Terminal,  using Command + Option + R,  force-quitting on Activity Monitor,  and upgrading to macOS Sequioa. Still, my Creative Cloud is stuck on the loop of "sign in" and "initializing creative cloud". If you have any clue on how to remedy this, could you please kindly help me out? Thank you thank you.

las versiones se acumulan en el disco duro, puedo borrarlas

I own a legitimately purchased license for Adobe Premiere Elements 2020 for Windows and still have the original serial number.I recently installed Premiere Elements 2020 on a new PC. The application installs and runs normally, but only in the 30-day trial mode. When I try to activate it using my original serial number, I receive an error stating that the serial number is blocked or too old.I also tried the Adobe Provisioning Toolkit (APTEE) using the documented LEID:V7{}PremiereElements-2020-Win-GMThe operation consistently returns Return Code 14.The amt3.log contains, among others, these messages:RetrieveInfoForLEID: PPDL entry not found in SLCacheApp has requested features but there are no licensed features, hence no license.Licensing has been refused. Application must exit.I also have a complete file copy of the old system drive from the previous PC. It contains the original Adobe licensing data, including:Program Files (x86)\Common Files\Adobe\SLCache\SLConfigs\V7{}PremiereElements

Adobe Photoshop Elements 11. Ich habe eine gültige Dauerlizenz. Aber es muss offenbar neu aktiviert werden, weil ich einen neuen PC nutze. Kann mir das jemand reaktivieren. Die Lizenznummer Teil ich dann später dem Mitarbeiter mit Meine Mail-Adresse ist<Removed by Moderator> Freundliche Grüße  Alexander Graf       

Hi, I have a legitimate Adobe Photoshop CS6 perpetual license that's currently showing as activated on two devices, and I'm hoping someone can help me get the activation count reset?One of those two devices was an older computer that I wiped and sold, not realizing at the time that I needed to deactivate Photoshop first. I no longer have access to that machine.The other device is a laptop I still own and use CS6 on. Its own Deactivate option is greyed out in the Help menu, and I've already ruled out the usual causes — connectivity is to internet is confirmed, the system clock is correct, and the GlobalSign Root CA certificate is present and trusted. So deactivating it on my laptop isn't an option either. I understand a reset would clear both activation slots rather than just one, which is fine — I do not need CS6 on my laptop anymore, and would only like to use it on my iMac desktop (likely via offline activation, since online activation doesn't work for me either).Could someone help m

I have an older permanent license for Adobe Creative Suite 5 Design Premium and for Adobe Creative Suite 5.5 Production Premium.  I have moved both of these products to a new Windows computer.  I know the software is old, but it does what I need, and I don’t use it often enough to justify the cost of new versions.  After dealing with a driver issues that caused crashes, I managed to get the software installed on Windows 11 25H2, and it seems to work fine.   The problem is that the activation does not work because Adobe long ago discontinued the activation servers.   I keep getting a message that I have too many activations already, even though I deactivated those on my older computers.  I recall this happened to me about 5 years ago when I moved the software to a different computer.  Adobe support did something (I don’t recall what) that cleared up the issue.  Today, however, Adobe support told me they are not  trained at all on the older software, so I need to go to this forum for an

I have been a leading Adobe consultant in the European fashion industry for over 22 years. In recent years, European countries and companies have been rapidly shifting toward open-source operating systems like Linux. The reason is simple: the U.S. is no longer seen as a reliable partner.While Adobe continues to expand its web-based applications, and yes, there are many open-source alternatives to various Adobe products, desktop applications like Illustrator, Photoshop, and InDesign remain indispensable for professional users.Europe’s digital infrastructure is transforming at an unprecedented pace. It won’t be long before Linux’s market share grows significantly. Adobe, too, is a U.S.-based software company, but its products are not as critical as the operating system itself for Europeans considering a switch to Linux.In my opinion, Adobe could survive Europe’s movement away from U.S. services if it opens up to a Linux port soon. For European countries and businesses, the focus isn’t on

Bonjour,Cela fait plusieurs jours que je me bat pour réinstaller Photoshop et première 2022 , que j’ai acheté, et j’ai en permanence le code erreur 106, j’’ai tout tenté ce que vous proposez sur votre site , même AdobeCreativeCloudCleanerTool, mais rien n’y fait.Je ne suis pas du tout informaticien et ne connais malheureusement pas l’anglais, je vous supplie de mevenir en aide afin de pouvoir récupérer mon logiciel, j’ai installé adobe Acrobat, voir si des fois cela déclencherai une installation mais non,  rien n’y fait. j’ai acheté Photoshop élément et première élément en 2022, acheté plus de 120 euros, 150 euros il me semble à l’époque, aucunes mensualisation et il y a quelques jours, Photoshop a planté, alors je suis allé dans programmes et utilités et ai désinstallé normalement.Quand je suis revenu sur mon compte adobe et que j’ai voulu le réinstaller, 4 ans après l’achat, impossible, toujours ce code 106.J’ai tout tenté, impossible même après avoir supprimer tout ADOBE, lancé et e

I’ve paid for Creative Cloud in advance for a year, checked for updates after a month away from my Mac and everything needs updating, it’s glacially slow, so far 5 hours to update 5 apps, another 8 to go, this is very poor service for the price I’m charged!At this pathetic speed I will have wasted a complete day and evening while Adobe count their cash! I’m on a MacBook Pro M4 pro max - Tahoe 26.4.1 128mb ram 4tb ssd hd, so hardware is not the issue, my internet speed is excellent. The only possibility is that Adobe either haven’t been vigilantly checking their service speed or they are delierately throttling back to 1980 speeds?  Not good value for money!!

just when i’m about to do something imp it crashes and lags without any reason, everything is fine but hate adobe for this reason

Quero instalar o Lightroom 5.7.1 num computador novo com o Windows 11, mas não tenho o instalador completo, só tenho o lightroom.exe de 02/12/2014 com 4712 KB. Também tenho o número de série disponível. É seguro fazer download do instalador completo no site ProDesignTools.com? 

Hello,I am experiencing an "Activation Limit Reached" error with my Adobe Acrobat Pro 2017 (perpetual license).Recently, the motherboard on my computer burned out and had to be replaced. Because of this hardware failure, I was unable to open Acrobat and manually deactivate the software before the repair.Now, after reinstalling the software on the same computer (with the new motherboard), the Adobe activation server flags it as a new device and states that the serial number is already in use by the maximum allowed number of computers. I only use this software on this single machine.Since my online Adobe Account profile does not list legacy perpetual activations under "Activated devices", I cannot deactivate the old hardware signature myself.Could an Adobe staff member please contact me via Direct Message so I can provide my serial number and account details to have the activation counter reset?Thank you in advance for your assistance.