Download & Install

I have a 2017 iMac running macOS Ventura 13.7.8. According to the forum, the best version of Photoshop is 23.x. Where can I download this version?

Adobe no longer provide the installer for LR6. Please assist.

Hello Adobe Team,We are a corporate user holding a legal, purchased retail license of Adobe Creative Suite 6 Design Standard.Recently, when we tried to activate the software on a new company computer, it prompted the error: "The serial number has been used on 2 computers."Since the original activation servers for CS6 are discontinued or we cannot deactivate the old machines online, we are currently locked out and unable to use our legitimate software.Could an Adobe staff member or moderator please help us reset/clear the activation count for this serial number from the backend?Here is our serial number (please let me know a secure way to provide it privately if needed, or please check via moderator support).Thank you for your assistance.

구독 결제를 다 했음에도 불구하고 포토샵, 일러스트를 포함한 모든 어플을 설치했을때 오류코드 12015창만 뜨고 사용을 할 수 없는 상황입니다. 이러면 돈을 내는게 의미가 없는것 같은데 어떻게 해결 방법이 있을까요?

I am getting monthly withdrawals from my bank account, but no active subscription. 

Can I install photoshop elements 12 on my new computer with windows 11 using the disc I used on my older windows 10 computer?

I bought new pc, I tried to make new installation of Adobe Design Standard CS 5.5. During installation i type serial number, which is accepted and click next. After a moment it asks me to log in into my adobe account, It cannot communicate with server, and informs me about "network error", I skip this step and installing. After installation and launching any program I get message that key is incorrect. Program was deactivated on previous machine. What to do?

I have already logged out of my old device. I have installed Elements 2020 on my new computer, but it keeps saying “The serial number is already in use by the maximum allowed computers. You need to deactivate another computer within 30 days to use this product.” I already did! How can I make my new computer believe me? I have reached out to support and they were of no use. I looked at my plans and products under manage my account and none are listed. Please help me! 

I had an issue installing updating Photoshop so I pressed cancel, now it's stuck on cancel and there's nothing I can do about it.I uninstalled all photoshop files, and reopened Creative Cloud and it didn't change anything.Also reinstalled creative cloud completely.

In 2011 I purchased Acrobat X Pro and activated it on my old computer. Later on the old computer was dead and recycled without deactivating Acrobat X Pro on it. Recently I installed Acrobat X Pro and tried to activate it on my current computer, then it said  it was activated on another computer and I need to deactivate the other one first. I no longer have access to the old computer, what can I do now? Thanks!

My case  Case ADB-46717752-Y3P9 needs to be reopenend, Can someone do this for me. 

I’m stuck on this screen. I’ve used adobe on this computer before but it was acting strange so I uninstalled. I was receiving errors on the traditional uninstall saying “class not registered” so I used the uninstaller application.  Anyway, I’m not seeing any prompt to input a password. This is the admin account and there are no other users on the computer. 

Bonjour,Cela fait plusieurs jours que je me bat pour réinstaller Photoshop et première 2022 , que j’ai acheté, et j’ai en permanence le code erreur 106, j’’ai tout tenté ce que vous proposez sur votre site , même AdobeCreativeCloudCleanerTool, mais rien n’y fait.Je ne suis pas du tout informaticien et ne connais malheureusement pas l’anglais, je vous supplie de mevenir en aide afin de pouvoir récupérer mon logiciel, j’ai installé adobe Acrobat, voir si des fois cela déclencherai une installation mais non,  rien n’y fait. Je vous remercie par avance

I'm having a persistent Creative Cloud Desktop issue on Windows 11. Creative Cloud gets stuck at “Initializing Creative Cloud…”, eventually displays “Creative Cloud is taking longer than usual to load”, and then stops with an error.I have already performed a clean reinstall of Creative Cloud, including cleanup/reinstallation, and Photoshop and Illustrator are now installed and working. The Creative Cloud desktop application itself still will not initialize.Current Creative Cloud version: 6.10.0.253Windows: Windows 11, build 26200.9168The ACC.log shows a very specific failure sequence:ADS is detected and launched successfully. Adobe Desktop Service.exe loads AdobePIM.dll. PIM initializes successfully. The PIM database reports “SUCCESS Created Tables” and “PIM Database is Up To Date.” Immediately afterward, Adobe's CommBridge reports:CBRawReadTry failed for packet infofollowed by:Prior InputPipe State(1) Status:1 Error:535and:Post InputPipe State(0) Status:1 Error:535Creative Cloud then

I’m having a persistent problem with the Adobe Creative Cloud desktop app on Windows 11. Creative Cloud installs successfully, but every time I launch it, it gets stuck indefinitely on “Initializing.”I have been troubleshooting this for about a week and have already gone through multiple uninstall/reinstall attempts and the Creative Cloud Cleaner Tool.I was able to find a specific error in the ACC.log: CreateProcess failed! Error: 740Failed to launch ADS. Error Code: 740The affected process is: C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exeThe interesting part is that Adobe Desktop Service.exe is actually present and can be launched manually from an Administrator Command Prompt.The log also shows that Adobe Desktop Service successfully starts at one point: START Adobe Desktop Service. Version: 6.10.0.253but Creative Cloud/CCDContainer subsequently continues trying to launch it and receives Error 740.I've also verified:Windows Management Ins

Bonjour,Je possède une Graphtec CE6000-60 et je souhaite l'utiliser avec Adobe Illustrator via le plugin Graphtec Cutting Master 4.Graphtec indique que la CE6000-60 est compatible avec Cutting Master 4 v4.50, mais cette version du plugin nécessite une ancienne version d'Illustrator. Je cherche donc à installer Illustrator 2023 (version 27.x).Cependant, dans Creative Cloud, je ne trouve plus Illustrator 2023 : seules les versions plus récentes sont proposées.Je possède actuellement Illustrator 2026 (30.6).Existe-t-il encore un moyen officiel de télécharger et d'installer Illustrator 2023 (27.x) avec mon abonnement Adobe ? Si oui, pourriez-vous m'indiquer où trouver l'installateur ?Merci d'avance pour votre aide.

I would like to remove the Photoshop of my destructed computer. I have an (older) disc with the program and I think I can place it on two computers.  It is on my laptop to. When it is so, how can I remove the Photoshop of the old computer en place it on my new?? 

I am receiving the following message opening PS todayIt worked fine last night when I shut it down for a pending Win11 update.  When I opened this morning, this appeared.  I tried rolling back the update to no availIt’s happening with all versions.  In “Properties”, I can find no lock.  Nothing else is running.  I am the administrator with all permissions.  Restarts have not cleared this.  I’ve uninstalled all versions and reinstalled the latest.I’m out of ideas  

Deactivated cs5 on my old computer, and trying to activate on the new one - Photoshop says that activation limit is reached (In my account I see photoshop license, but nothing in the “activated devices”.

It was deleted by accident when it did the last update.I look for "other versions" but it only shows lots of version 23. I need version 22 (2021).Please help! 

I use Windows 11 in Japan, but my Adobe applications were installed in English (International).The applications are physically installed and launch normally. Adobe's local installation database reports Status=1 and InstallLang=en_GB for the installed applications, including:- Premiere Pro 24.6.8, 25.6.6, and 26.3- After Effects 24.6.8, 25.6.6, and 26.3- Photoshop 27.8- Illustrator 30.6However, the current Creative Cloud Desktop preference shows installLanguage=ja_JP. Creative Cloud Desktop displays the existing applications as not installed and offers only an "Install" button.Adobe Fonts management and synchronization are also malfunctioning. Fonts used in active production projects have appeared as missing.I have already tried:- Signing out and back in- Rebuilding the Adobe User Info credentials- Rebuilding the Apps Hub cache and preferences- Creative Cloud Desktop RepairThe problem remains.Adobe Support suggested resetting all Creative Cloud Desktop data and, as a later option, remov

"Mon PC ne supporte pas After Effects 2026, j'ai besoin du lien de l'installateur hors-ligne (Offline Installer) d'After Effects 2020 pour Windows" . Ils possèdent ces fichiers d'installation dans leurs archives privées.

​@Jeff_A_Wright After updating the Creative Cloud Desktop app the settings of the cookie doesn’t accepted. I can accept or reject the cookie settings, but the prompt appears again every time I restart.I see this on several machines. I’m only on Windows and can’t check if it’s the same on MacOS Screenshot from a German client 

Me di de baja del servicio el 12 de mayo, he comprobado que me siguen pasando los recibos mensuales de “Adobe Acrobat Pro”, para colmo, al intentar cancelar de nuevo me indican que debo pagar una penalización. No encuentro manera de ponerme en contacto con nadie de Adobe para resolver esto.

Hello, we own a perpetual license of Acrobat XI Pro (serial number license, not a subscription).We run it in a Windows VM (Parallels) and are still happy with it.After reinstalling, activation fails with the message that the serial number has been activated too many times and that we should sign in to the associated account to deactivate old devices.The problem: the license was registered years ago under our former company with an e-mail address on a domain that has since been given up. The domain no longer exists, so we cannot sign in to that Adobe account or reset its password.Registering the serial number in our current Adobe account fails as well (already registered). The support chat bot refuses to connect us to an agent because this account has no active subscription.Could an Adobe staff member please reset the activations for this serial number, or tell us how to reach a human agent for a perpetual-license activation issue?We can provide the serial number and proof of purchase v