Download & Install

Our computer broke and we needed to purchase a new computer.  I still have the disc and the serial number for the CS5 which works perfectly well for the needs of our almost retired marketing company.  I cannot access any other computer as it is completely broken.  I would like to activate the program on my new computer.

Feedback-Idee an Adobe – KI, Creative Cloud und professionelle WorkflowsAls professioneller Anwender der Adobe-Produkte sehe ich großes Potenzial in KI-Funktionen – allerdings liegt der größte Nutzen nicht unbedingt in kreativen Spielereien wie Bildgenerierung, sondern in der Automatisierung komplexer und wiederkehrender Arbeitsabläufe.Aktuell entsteht der Eindruck, dass Adobe sehr stark auf neue KI-Funktionen und Vermarktung setzt, während bestehende professionelle Workflows teilweise durch Updates, Sicherheitsänderungen oder neue Bedienkonzepte komplizierter werden.Professionelle Anwender benötigen vor allem Stabilität, Effizienz und Verlässlichkeit. Neue Funktionen sind willkommen, aber sie sollten nicht zulasten bestehender Arbeitsweisen gehen.Adobe AcrobatDie stärkere Verknüpfung zwischen Acrobat, Illustrator und Photoshop ist eine sehr sinnvolle Entwicklung. Beispielsweise direkt eingebettete Bilder oder Inhalte aus PDFs in den jeweiligen Programmen bearbeiten zu können, ist ein

I’m looking to be able to see my Adobe Cloud files on the finder of my Mac. Adobe Help said to install the Adobe Cloud Drive on my Mac. Where do I download this software?

I no longer have access to the computers where the program is activated. What do I do when Adobe won’t help? Adobe “help” says y’all will answer fast. Not sure why they can’t just give the answer or the link to the answer… Please help? I need acrobat back. [Yes, the license is on the account, but the devices are not...]

Fresh installed windows 10 creating the following error when running installer for adobe creative cloud: The installer you downloaded won't work on your computer. Choose "OK" to download the installer that matches your windows. Error Code: 717. Pressing OK and downloading the suggested installer also return the error 717.

Acrobat pro 2017 라이센스를 사용하고 있습니다.프로그램 오작동으로 삭제 후 재설치하려 하였으나 사이트에서 지원종료로 인해 다운로드가 불가하여 커뮤니티에 요청드립니다.Acrobat pro 2017 프로그램 을 다운로드 할 수 있는 링크 부탁드립니다.

Looking for assistance in activating legacyDesign Standard CS5.5 andAcrobat Pro 9.0 products;previously functioning activation codes are not working and I am simply looking to activate these products to access legacy files; I note the compatibility issue with current operating systems, but as perpetual purchases the T&C require Adobe to allow continued access !

So 9 years on and this problem still there. It’s completely eating 1 CPU core on my laptop and desktop. Very  annoying on desktop - disaster for battery on laptop as CPU is running flat out on 1 core the entire time. Even if I kill the process it comes back after a while. Have removed all Adobe software from my laptop for now.

I currently have a 4-month free trial period for Adobe Creative Cloud Pro 2026, but I am unable to download any applications from creative cloud. Whenever I try to install apps like Illustrator, Photoshop, or Acrobat, the installation status gets stuck on 'Waiting' for long time, and the process never actually begins.  I have already tried the following troubleshooting steps, but none of them resolved the issue: 1. Reinstalled Adobe Creative Cloud desktop application multiple times.2. Restarted my PC multiple times Has anyone dealt with this before? Any fixes would be awesome. Thanks!

System incompatible' hides Install/Other Versions. Active CC Pro subscription. Please provide the 24.7.1 direct download link

I only have one device.  Support had me uninstall and reinstall, that didn’t work.  There are no devices listed in my account (I have a legacy version of Adobe Acrobat that is not a subscripton).  They then told me to come to this community and “an expert would help me fix it.”  Can anyone help?

One of our tools requires this version of Adobe Illustrator, and we can no longer install it through Creative Cloud, which now only supports versions up to 22.1. Could you please provide us with a direct download link for Illustrator 2015.3 (version 20.1.0)?  I've already asked the chat agent, but since this is an End of Life product, Adobe no longer supports it.Thank you

I’ve paid for Creative Cloud in advance for a year, checked for updates after a month away from my Mac and everything needs updating, it’s glacially slow, so far 5 hours to update 5 apps, another 8 to go, this is very poor service for the price I’m charged!At this pathetic speed I will have wasted a complete day and evening while Adobe count their cash! I’m on a MacBook Pro M4 pro max - Tahoe 26.4.1 128mb ram 4tb ssd hd, so hardware is not the issue, my internet speed is excellent. The only possibility is that Adobe either haven’t been vigilantly checking their service speed or they are delierately throttling back to 1980 speeds?  Not good value for money!!

Hi, I bought lifetime version of Acrobat X. I wanted to move it to a new laptop, so I deactivated all previous installations on 2 previous systems, but when I install on new system, cannot activate it and it says I have reached my activation limit. My account states that there are no activated devices.If anyone has knows how to deactivate when already deactivated, please let me know, thanks Hey Adobe - where is the direct customer support for the lifetime product purchase customers?  How come you don't support lifetime purchase customers and ony support subscribers? Contact me so I can open a ticket directly with you.

I used one image, cancel free trial and now I paying a YEAR LONG suscription! I haven’t even log in since that day and there is no chat to talk to a human being. Help please!! 

Unter MacOS 26.5 auf MacStudio M1 bleibt der Update bei 48% hängen und geht nicht weiter. Die  blaue Meldung dass der Prozess ungewöhnlich lange braucht und nach Lösungen gesucht wird erscheint. Ein Abbruch hinterlässt eine defekte Altinstallation. Ein entfernen der alten App und Neuinsallation ist notwendig. Das war bei V 27.6 und 27,7 der Fall. Was kann ich machen?

I have a license for Adobe Photoshop CS6 - upgrade from CS5. On my new computer with Windows11, I downloaded the installation from my Adobe account, and it won't activate. What can I do to keep using CS6 on my new computer?  On the old one, i removed licence.

Hi everyone,I'm working on educational content about organic herbs and natural wellness. I want to create clean, professional infographics that are easy to share online and in print.Would you recommend Adobe Illustrator, Adobe Express, or Photoshop for this type of project? I'm looking for something that's efficient for creating icons, charts, and herbal plant illustrations without making the workflow too complicated.I'd appreciate any tips or suggestions based on your experience. Thanks!

HeyBy any chanche, have anyone made like official claime or?Anyway, I was kind of thinking, how its possible, that You as customer is buying a full licence, and in some point some corporation thinks, naaah, we dont care You have it.I mean, I run into same issue, and helpdesk gave me a e-mail where I should contact. But its not evaen working :)So I would say I am bit dissapointed enough to find out.

Wir benötigen die Installationsdatei für Illustrator 28.0. Im Creative Cloud ist leider die älteste Version 29.0. Können Sie das wieder freischalten? Vielen Dank.

For a few months now, the Updates for any of the CC desktop apps have been, and are still, VERY slow to download. And then, it will stall out anywhere from ¼ to ½ way through the download.Adobe acknowledges this by having a “pop-up” message at the bottom of the screen stating there is a problem and they are working/trying to resolve the issue.I have cancelled the downloads, restarted the computer and restarted the whole update process but to no avail. I have done this multiple times and what is puzzling, is that after I do all this, I have to re-install the apps, which I was trying to update, and the download process (of installing the apps from scratch) works just fine … and is installed with the latest updates.It’s just the “Updating” process that has a problem.It is not my computer causing this as all my other apps run and update just fine … and it is not my Internet connection which speed tests at around 170Mbps DL / 40Mbps UL.So, Adobe … why is this happening? It is obviously at y

I'm installing CS5 on my new pc and got error, activation limit. PS is already activated on 2 other devices. Those pc's are long gone, formatted and sold.I'm looking for advice on support, they point me to forum. I read forum, they point you to support. I'm being balled around. Support says "I would like to inform you that we don't manage activations as well as deactivations of the perpetual Licenses from our end. Being an owner of your perpetual licenses you only can manage deactivations and activations from your end"How the heck am I supposed to de-activate them my self? I dont have access to those pc's anymore. Support don't have ability to deactivate my old product? I'm not buying that. They're saying no-can-do and are trying to sell me their new subsriptions too on the same breath. Every time on chat.Am I screwed now and forced to buy new photoshop? (certainly not any kind of subs.based software!) Is this how support is treating their customers nowadays?

Hej,Jag har bytt dator och ska installera Indesign CS6. Den går inte att aktivera och jag har inga aktiverade datorer på produkten. Använder microsoft operativsystem.Jag har installerat från min adobe sida, men produkten upphör att fungera efter ett tag eftersom jag inte kan aktivera den.Hoppas ni kan hjälpa mig

I noticed this morning that all of my Adobe apps were behaving strangley. Acrobat insisting it's not registered. Premiere refusing to load projects that used the I-frame MPEG codec. I go to the CC Desktop app and on the Apps tab it just shows blank. Under Preferences I notice it now says that future CC Desktop updates will only be available for Windows 11 and higher. Am I screwed here, or are the Adobe servers just having a prolonged hiccup?

I have a registered Photoshop CS6 upgrade license (upgraded from CS4). The CS6 serial number is visible on my Adobe account and matches what I am entering. I properly deactivated CS6 on my old PC (Help > Deactivate) before moving to a new Windows 11 PC.On the new PC I have tried, over many attempts:Clean installs from multiple sources: my backup installer, the download from my Adobe account page, and finally my original purchase disc Full uninstall and registry cleanup between attempts Running the installer and the application as administrator Installing the Creative Cloud desktop app and signing in before installing/launching CS6 Offline activation Verified correct system clock/date/timezone, no antivirus interference, no Adobe entries in the hosts file The new QR-code sign-in method (per helpx.adobe.com/x-productkb/global/reactivate-older-apps.html)Current state, using the original purchase disc installer:The installer accepted my serial and displayed: "Your serial number for Adob