Skip to main content
Participant
September 4, 2026
Answered

How can I use Photoshop CS5 on my new Windows 11 computer

  • September 4, 2026
  • 4 replies
  • 23 views

Hi there, so I was chatting with Adobe Help center. There is no way I can use PSD 5 on my computer, I feel like they (Asobe) stole from me. I bought their product and I can not use it. This is very frustraiting. PSD5 was not cheap. In US it was 699 dollars. I bought in Poland, but the price was similar. Is anyone suing them for this anlawfull practice? 

My problem explained with AI help : “I have a legally purchased perpetual license for Adobe Photoshop CS5. When I try to activate it on my current computer, Adobe says that the maximum number of activations has already been reached.

I no longer have access to the previous computer(s) where the license was activated.

I am not asking to transfer the license to additional computers. I only need the previous activations to be deactivated/reset so that I can activate my existing Photoshop CS5 license on my current computer.”  

 

    Correct answer Jeff_A_Wright

    Thank you for posting, ​@irena_5697.

     

    I can understand why this is frustrating, especially when you purchased Photoshop CS5 and now want to use it on a newer computer.

     

    I checked the Adobe account associated with your community profile and was not able to locate any registered software titles, including Creative Suite 5.

     

    Photoshop CS5 can still be activated if you have a valid serial number and an available activation. However, activations for these older perpetual-license products must be managed from the computers where the software was previously activated. The following announcement explains how activation limits work and the options that may be available:

    https://community.adobe.com/announcements-616/activation-limit-reached-for-non-subscription-adobe-desktop-applications-565112

     

    You may also want to review the following document if you need help locating your serial number:

    https://helpx.adobe.com/download-install/kb/find-serial-number.html

     

    If your CS5 license was registered under a different Adobe account than the one used to post here, signing into that account may help you locate the registration information and serial number.

     

    Please update this discussion thread if you have any additional questions, ​@irena_5697.

    4 replies

    jane-e
    Community Expert
    Community Expert
    September 4, 2026

    @irena_5697 wrote: “I only need the previous activations to be deactivated/reset”

     

    Adobe does not reset activations. 

    The volunteers on this community forum do not work for Adobe and cannot see your account information. This link may or may not help you:

    https://helpx.adobe.com/uk/download-install/apps/troubleshoot/licensing-activation-issues/cant-activate-reinstall-legacy-apps.html

    Jane

    Participant
    September 4, 2026

    This link does not help. I have 16 year old photoshop, many rules do not apply here.

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    September 4, 2026

    Thank you for posting, ​@irena_5697.

     

    I can understand why this is frustrating, especially when you purchased Photoshop CS5 and now want to use it on a newer computer.

     

    I checked the Adobe account associated with your community profile and was not able to locate any registered software titles, including Creative Suite 5.

     

    Photoshop CS5 can still be activated if you have a valid serial number and an available activation. However, activations for these older perpetual-license products must be managed from the computers where the software was previously activated. The following announcement explains how activation limits work and the options that may be available:

    https://community.adobe.com/announcements-616/activation-limit-reached-for-non-subscription-adobe-desktop-applications-565112

     

    You may also want to review the following document if you need help locating your serial number:

    https://helpx.adobe.com/download-install/kb/find-serial-number.html

     

    If your CS5 license was registered under a different Adobe account than the one used to post here, signing into that account may help you locate the registration information and serial number.

     

    Please update this discussion thread if you have any additional questions, ​@irena_5697.