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calico_cat
Participating Frequently
January 27, 2023
Question

Download older versions on second computer _without_ newer versions

  • January 27, 2023
  • 2 replies
  • 3940 views

Hello,

 

I just subscribed to the CC bundle of apps. I will be able to download all on my new Mac Studio (in OS 13). Already downloaded PS and LR.

 

But I also want to download some of the apps on my 2015 Mac Pro laptop which I want to keep in OS 10.11 which is not compatible with current versions of the apps.

 

I saw Adobe's instructions for downloading earlier versions of an app when you already have the current version on your computer. But I can't find any info about downloading an earlier version if the app is not on the computer already.

 

Thank you for any advice.

 

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    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 28, 2023

    Just so you know, CC Desktop App isn't compatible with your older computer.  You won't have the whole enchilada without it. 

    - https://helpx.adobe.com/creative-cloud/system-requirements.html

    Subscription activation, file sync, updates/upgrades, Adobe fonts, libraries & other services rely on Creative Cloud Desktop app.  For this reason, it's recommended that you use a modern computer OS.  Either Win10 or Win11, Mac Big Sur, Monterey or Ventura.

     

    Nancy O'Shea— Product User & Community Expert
    C
    calico_catAuthor
    Participating Frequently
    January 28, 2023

    Hi Nancy,

     

    I have a new Mac Studio where I'm downloading all the current apps, can get upgrades, and do other things you mention.

     

    I'm only trying to get Photoshop and InDesign 2015 on my laptop which I don't want to upgrade from OS 10.11.

     

    I tried to download the 2015 Photoshop at the Prodesigntools 2015 downloads page but was taken to the current downloads page (and I can't download those on my laptop in OS 10.11 obviously). I was signed in to Adobe account when I was doing this.

     

    I disabled cookie blocking, etc. in my browser (and did not get a message about that being a problem either).

     

    I changed my subscription plan today from just PS/LR to the all-apps plan. I don't know if that has anything to do with what's going on (I'm not properly in the system yet?).

     

    I wonder why Adobe doesn't just provide these links themselves. Why does a private company have to do this?

     

    This is the page where I was trying to download Photoshop and was taken to current apps downloads instead.

     

    https://prodesigntools.com/adobe-cc-2015-direct-download-links.html

     

    Thanks.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 27, 2023

    1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

    2. for versions cc 2019 and older, use prodesign tools.com*.

    3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links.**

    ---------------------------------------------------------------
    * most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

    follow the directions (esp, step 1)

    save the install file. it may not remain online.

    thank jim @ prodesigntools.com
    -------------------------------------------------------------

    ** there are 3 ways to contact adobe; chat, phone and twitter:

    chat:
    use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    phone:
    https://helpx.adobe.com/contact/phone.html

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam,

    https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157#:~:text=constructive%2C%20and%20encouraging.-,3.%C2%A0Be%20Safe%C2%A0,-Do%20not%20share

    C
    calico_catAuthor
    Participating Frequently
    January 27, 2023

    Thank you so much for all of that great info. Really appreciate.

    I guess there will be a way of giving my CC account info at prodesigntools.com, so I won't get just a trial version which will expire. Will see how it works when I do the downloads for laptop. Thanks again.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 27, 2023

    well, you'll sign into adobe.com (step 1 in the instructions to download).

     

    but the crucial step to not be restricted to time-limited trials, will be signing into your cc desktop app (if it can be installed on your older computer) or signing in to the apps (help>sign in) if you can't install the cc desktop app.

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