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Participant
November 15, 2019
Question

Error 1

  • November 15, 2019
  • 1 reply
  • 250 views

Hello;

Received an Error 1 code yesterday with all my 2017CC programs, premiere pro, media encoder , photoshop and after effects.

 

Does anyone have any suggestions on how to fix this?

 

Regards,

George T

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1 reply

georget13Author
Participant
November 16, 2019

Thanks John, but I tried every option listed in the thread. I also followed the procedures outlined by Adobe here;

https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html.

 

I'm using a Windows machine with Windows 7. I had a power interuption during a bootup on Thursday and I suspect that is somehow the source of my problem. It's very troubling as I'm dead in the water.

 

Any other suggestions