Skip to main content
andrem18159523
andrem18159523
Participant
December 10, 2016
Answered

Error 214

  • December 10, 2016
  • 3 replies
  • 6407 views

Hi.

I`m completely new to MAC and wanted to download Creativ Cloud installer ( Photoshop).

Error 214 happens all the time.

Can someone help please...

Sorry, for my english. No native speaker

This topic has been closed for replies.
Correct answer kglad

this is from Jeff A Wright​

Error 214 means the manifest for downloaded files is incorrect.  For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.  I believe it is likely your security software or firewall are interfering with the download process this is why you are receiving the current error.

3 replies

J
john291631926j4f
Participant
March 30, 2023

Well I seem to have found a fix for my error code 214 I have Kaspersky and it has a banner block which when turned off allows the updates to happen. So probably worth trying that

T
Taher26263985ugrt
Participant
October 2, 2022

I fixed this problem, if you have Kaspersky do the following steps:

 

1- Setings / Network settings / Monitored ports 

    = > check Monitor  celected network ports only

2- Setings / Network settings / Encrypted connection scanning

    = > check Scan encrypted connections upon request from protection components

 

If that doesn't help disable following settings (After installation enable this option again)

- File Anti-Virus

- Firewall

-Application Control

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 2, 2022

    @Taher26263985ugrt, thank you for your post.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    December 10, 2016

    this is from Jeff A Wright​

    Error 214 means the manifest for downloaded files is incorrect.  For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.  I believe it is likely your security software or firewall are interfering with the download process this is why you are receiving the current error.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices