Error code 50

again, same thing happened when I was prompted for update to Creative Cloud Desktop, failed install code 50. uninstalled it (twice for some reason until it disappeared from Programs list in win8.1 x64) and tried downloading the "fresh" version from adobe website - I carefully r-clicked with option Run as Administartor, same thing, it downloaded latest version and then failed with code 50.

Then it clicked in my mind, must be some temporary file (old installer copy) in temp folder that is causing it! here's where I found 2 old adobe CC desktop files (dated from March 2014):

C:\Users\User\AppData\Local\Temp

They were called creativecloudhelper.exe and creativecloudset-up.exe (the standalone one, 2.67MB), after deleting those 2 files I was able to normally install creativecloudset-up.exe (601KB) webinstaller that I downloaded from Adobe website, no more problems! Try this if all fails.

thanks Jeff.

that worked for me.

Well, not sure if this has been posted yet but just went through the dreaded error code:50 scenario. What I did was reboot to "safe mode with networking", once the system was up, I went to the Adobe website, downloaded a trial version of Photoshop CC.  Clicked to install the program, Creative Cloud Manager installed without issues.  Rebooted into "normal" mode and all my applications are now updating to the 2014 releases.

Hope this helps someone.  I had this issue a few months ago but just ignored it and did not worry about the updates.  Since the new 2014 editions are out I was determined to get this resolved.

Good luck.

I have the same "creative Cloud update failed" problem EVERY single time on my home desktop (Win 8.1 Pro x64), amazingly it so far didn't happen on our 2 business account team members at work (win7 x64 pros p1 then re-installed to win8.1 x64 pro OS) ... it's so silly that I lack words why would Adobe release such crappy manager app that fails every time on some systems and works fine on others (will see for how long). worth mentioning that I cannot ever install creative cloud update ever in a non-safe mode on my home computer, no matter how many times I re-download the app or what other tricks I try (like being logged on to adobe website at time of updating) ... on other hand the actual cloud suite programs work just fine without trouble with any updating ever.

Anyways, once I found the workaround for Error 50 update failed problem, it's from 4 months ago, but still works, which means the root cause of problem is exactly same and was never fixed by Adobe:

*** cannot post link to blog ***

in short, reboot to Safe Mode with networking and run updater again, it will work flawlessly like a charm ... seems like it conflicts with some background process that fails the updater in Normal mode.50 cent to person who tracks down which process that is and I am not debugging it.

Here is how I resolved this recurring problem. Painful, but it's worked for me.

First: I have Windows 7 Professional, 64 bit with McAfee virus protection.  I *thought* the virus scanner might be part of the problem, but disabling it didn't seem to change anything - so don't do that!

Symptom: Creative Cloud Update (the one where you have a choice to "Install" or ... wait there is no other choice) fails to install with the less than helpful message "Failed to Install" or "Error 50" or ...

Symptom: When you use Control Panel -> Programs and Features and attempt to UNINSTALL Creative Cloud Desktop, it present the unhelpful "Uninstall could not complete successfully" or something like that.

SOLUTION 0: If the most recent release of "Desktrap" (Desktop) is less than 10 days ago... just wait. Adobe has a history of releasing bugs followed closely by fixes to the bugs they created (though, unfortunately this particular problem has at least a 12 month history of continuous failure).

SOLUTION 1:

1. Get a shotgun.
2. Point at any on-screen Adobe logo.
3. Fire.
4. Reload
5. Fire again.

Solution 1 is more for stress relief than for getting actual results and may be illegal in your home, town or workplace, so only do Solution 1 as as mental exercise. Then try Solution 2:

SOLUTION 2:

1. Shutdown your computer.  (Start -> Shutdown).  You want the power to go OFF, as a "Shutdown -> Restart" may not get you back to the right place.
2. Power on your computer WATCH CAREFULLY
3. BEFORE windows actually starts, press and hold the F8 key go get the Custom Start Menu.
4. Select "Safe Mode with Networking"
5. Click Start -> Control Panel -> Programs and Features
6. Find "Adobe Creative Cloud" (mumble under your breath about how brain dead this software is <-- don't skip that part, it makes the process work better, trust me!)
7. Right Click and select "Uninstall / Change"
8. Let it run to completion. It should magically uninstall now, even if a prior attempt failed.
9. Hop on your favorite browser.
10. Navigate to https://creative.adobe.com/products/creative-cloud  NOTE: You may have to login to your account to get there.
11. Click the download button.
12. When done downloading, click to install.
13. When done installing shout out "Take THAT! Hah!"
14. Start -> Shutdown -> Restart
15. Eventually you'll have to restart Creative Clod Desktrap, login again... etc.

Cross fingers and hope Adobe doesn't release another Cretin Clod Desktrap update tomorrow, and the day after that, and the week after that... If they do, restart at Solution 1, step 1 again.

I'm running Win 7 Pro N

All 20 of my machines have the same issue.

Quite unfortunate. I cringe every time a Creative Cloud Desktop update is released.

I can get around the error 50 by downloading CreativeCloudSet-Up.exe and installing in Safe Mode w/ networking

For what it's worth. I run into this issue twice on my Win7 machine while connected to my work's VPN network. I disconnected from the network, then right clicked on "creativecloudset-up.exe" and chose "run as administrator" and this time it installed fine.

There are so many tricks and gimicks that I've personally tried and so far have been able to overcome this :

1.) I always log in to the creative cloud website before i attempt the update.  (75% of the time this allows it to install correctly.  Why?  Who knows.)

2.) If 1. fails, I uninstall the program, re-install it, and make sure that I have done 1. above before installing it (This works for about 20% of the time.)

3.) I have only "cleaned adobe data" once and then redownloaded the cloud application, and then make sure 1. above was done before reinstalling.  (This worked the remaining 5%).

Why it's so difficult to install this?  Who knows, but I think I speak for everyone involved when I say : ENOUGH ADOBE!  FIX YOUR CRAP!

You guys are a multi-billing dollar company.  Have you never heard of quality assurance before? 

Enough Said.

Same error code 50 problem here...

Had trouble with every update in the past. Always used the cleaner tool to delete everything, so i could reinstall creative cloud.

In past, the cleaner tool always said "removed CC with ERRORS", but reinstallation worked.

Now it said "Successfully removed CC" but not able to reinstall...

I need a fast solution please! Have to work with these programs!