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billgeo
Participant
March 20, 2014
Answered

Error code 50

  • March 20, 2014
  • 21 replies
  • 116207 views

I followed the instructions to rename OODB folder to OODB.old.  Creative Cloud disappeared from my desk top. I then went to www.adobe.com/go/applicationmanager to dowmload Creative Cloud desktop manager.  During the installation I got error message 50.  Do I need to reload all of Creative Cloud?  If so, how is the best way to do this? At the present time Iam not able to use photoshop.  Please help me.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Billgeo, Jre, and Fabio.duarte please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to resolve your current error.  If you continue to receive an error 50 can you please post a screen shot of the error?

    21 replies

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    J
    jre-ke9nCl
    Participant
    March 20, 2014

    I have the same problem

      C
      CreativeGuy4u
      Participant
      March 23, 2014

      Found it... the fix.... Use Adobe's CC Cleaner, reboot then, "Save" the Adobe Desktop App. Run the App by right clicking and choosing the "Troubleshooting Capatiibliity" use the default - Windows XP sp3. And there ya go.....

        M
        maxim k
        Participating Frequently
        March 23, 2014

        This really makes no sense.

        I tryed installing via compatibility win xp sp3 and got another strange error massage, that something is missing and i should redownload the install.

        after that i tried again installing cc without the compatibility mode.

        And...wooohooo it worked. Got Creative Cloud back on my Win 7 computer.

        Hope next update will be friendlier

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