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andread2145266
Participant
August 6, 2015
Answered

hi, I have a problem with photoshop.

  • August 6, 2015
  • 3 replies
  • 1209 views

hi, I have a problem with photoshop.I tell me that I have no subscription on my account but they are already two months without pay photoshop use after. Now I have finished the trial. I would like to unsubscribe. thank you

    This topic has been closed for replies.
    Correct answer Atul_Saini

    In case you wish to cancel the subscription please Contact Customer Care

    You may use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

    For more info on cancellation: Cancel your Creative Cloud membership

    3 replies

    Participant
    March 11, 2023

    i need old versio software photoshop 2022 iam current using software photoshop 2023

     

    kglad
    Community Expert
    Community Expert
    March 11, 2023

    @Guruprasad287850780jsb 

     

    1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

    2. for versions cc 2019 and older, use prodesign tools.com*.

    3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links.**

    ---------------------------------------------------------------
    * most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

    follow the directions (esp, step 1)

    save the install file. it may not remain online.

    thank jim @ prodesigntools.com
    -------------------------------------------------------------

    ** there are 3 ways to contact adobe; chat, phone and twitter:

    chat:
    use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    phone:
    https://helpx.adobe.com/contact/phone.html

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam,

    https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157#:~:text=constructive%2C%20and%20encouraging.-,3.%C2%A0Be%20Safe%C2%A0,-Do%20not%20share

    Participant
    March 11, 2023

    hello

     

    Atul_Saini
    Community Manager
    Atul_SainiCommunity ManagerCorrect answer
    Community Manager
    August 6, 2015

    In case you wish to cancel the subscription please Contact Customer Care

    You may use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

    For more info on cancellation: Cancel your Creative Cloud membership