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nicolasn33092367
Participant
October 19, 2015
解決済み

Hi, I have bought a new computer and I would like to transfer my Phtoshop CS6 licence but I dont find the key. I only have got my bill. What could I do. Thank you. Nicolas

  • October 19, 2015
  • 返信数 1.
  • 215 ビュー

Hi, I have bought a new computer and I would like to transfer my Phtoshop CS6 licence but I dont find the key. I only have got my bill. What could I do. Thank you. Nicolas

    このトピックへの返信は締め切られました。
    解決に役立った回答 Sheena Kaul

    You will need to contact support through call/chat for this request.

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**

    返信数 1

    Sheena Kaul
    Legend
    October 19, 2015

    Hi,

    Please refer to the help document below:

    Find your serial number quickly

    In case of the volume license product, please refer: Adobe Licensing Website | Serial numbers | Orders | Accounts

    Regards,

    Sheena

    nicolasn33092367
    Participant
    October 19, 2015

    Hi Sheena

    thank you for your quicq answer. Neverless, I bought my licence on adobestore.net. They sent me a message that the key is on my acompt but when I get there know it has disapeared.

    Sheena Kaul
    Sheena Kaul解決!
    Legend
    October 19, 2015

    You will need to contact support through call/chat for this request.

    Contact Customer Care

    **Be sure to remain signed in with your Adobe ID before accessing the link above**