How do I cancel my subscription?

Beware!!! I signed up for monthly payments to an annual subscription and Adobe tried to make me pay £100 cancellation fee after using the software for jsut one month. They do not make it clear AT ALL when you sign up that there will be a cancellation fee nor as to how much it would be. No other software subscription does this. It's absolutely absurd. The first person I spoke to about this had exactly the same experience with Adobe. Sort this out Adobe - you can't rope people into a year's worth of monthly payments with just a couple of clicks. It costs you absolutely nothing to cancel someone's subscription - it's a vertiable scam! 

Probably, it is sanctions A joke indeed. Seriously, I really want to cancel my subscription

order number: 11103900505 1.08.2017 Svetlana Korobeynikova

Спасибо!

Russia.

We are given no choice

I do not have these links - chat or phone! there's just a blank white screen! I do everything this way, according to the algorithm, I read all the instructions, but I can not choose chat or phone, this choice is simply no. What should I do in this situation?

Maybe there is some e-mail address where I can send my cancellation request?

After the issue of Would like to contact us, I have no links, no choice - chat, or phone

Thank you all for your help. But I'm going crazy))

the picture, unfortunately, automatically scales.the picture, unfortunately, automatically scales.

ABambo! Thank you very much for your responsiveness! But in my version, just missing the choice of chat or phone. There is simply no such option. Where can I write to cancel my subscription? I've been trying to solve this problem for 3.5 hours.  When I bought and paid for the plan, everything worked quickly and clearly.

I'm not a complete fool, I have tried all sorts of buttons and links, I have updated and rebooted 5 times. To no avail!

Thank you very much, but I have already followed these links 20 times in a circle, to no avail.Unfortunately, I do not display any method of communication. They simply do not!Thank you very much, but I have already followed these links 20 times in a circle, to no avail.Unfortunately, I do not display any method of communication. They simply do not!

Moved to more relevant community Adobe Creative Cloud​ so a community expert can look into the discussion.

Hi

Take a look here

How to cancel your Adobe Creative Cloud plan or membership

and support here

Contact Customer Care