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Participant
November 18, 2015
解決済み

I am trying to download Photoshop on my new computer and it says that i already have a plan and that i needed to update the payment info. I did that and now i am stuck....what do i do now?

  • November 18, 2015
  • 返信数 1.
  • 219 ビュー

I used to have Photoshop and Ilustrator on my old computer. I stopped using that computer and bought a new one. I logged into my Adobe account and tried to download the Plan you have for $39.99 that gets you all of the programs but it took me to a page that says I already have an account and that I needed update my payment method. I updated my payment method and now I would like to download Photoshop on my new computer. What do I need to do now?

このトピックへの返信は締め切られました。
解決に役立った回答 Atul_Saini

Here is the to download and install Creative Cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html from where you can install Photoshop CC 2015.


To update your payment kindly Contact Customer Care

[Note: Make sure that you are signed in to the website with the valid Adobe ID under which the product is registered]


返信数 1

Atul_Saini
Atul_Saini解決!
Legend
November 18, 2015

Here is the to download and install Creative Cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html from where you can install Photoshop CC 2015.


To update your payment kindly Contact Customer Care

[Note: Make sure that you are signed in to the website with the valid Adobe ID under which the product is registered]