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Participant
March 24, 2014
질문

I click download and nothing happens. (photoshop)

  • March 24, 2014
  • 1 답변
  • 659 조회

I paid for Photoshop on the adobe website, and when I go to click the blue distinct download button it clicks but no downloads start.

This happens with any adobe application I attempt to download. I am running a macbook pro retina 13 inch with 2.5ghz i5, 8gb 1600mhz ddr3 so clearly i meat required specs to run adobe software. Has anyone ever dealt with this? Or no how to resolve this because if i have to call up cus. support at 7pm est on a monday night, I will not be a happy camper

이 주제는 답변이 닫혔습니다.

1 답변

Romsinha-9KMEUt
Adobe Employee
Adobe Employee
March 25, 2014

Hi sforce4,

Are you on a managed network? Please try a different browser. You may even download from direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html.

Kindly follow the very important instructions before download.

Regards,

Romit Sinha