I need help installing! What's the best place to start?

Sorry you're having trouble installing. You've got a few options:

Need step-by-step instructions?

Try this video on how to download a CC app or if you prefer written instructions, see Download and install CC apps.

Got an error?

If you got an error when trying to download or install your app, find common issues listed in Download & install help.

Prefer forum support?

Feel free to share your issue on the: Creative Cloud Download & Install  forum! And you just might find the answer in someone else's post.

Need help now?

Contact us. (When the contact page opens, the chat link is on the bottom right.)