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dminyard
Participant
December 29, 2021
Question

I've been getting error code 306 for months

  • December 29, 2021
  • 1 reply
  • 305 views

For MONTHS now my apps will not update on Windows 11. This is getting rediculous. To update my apps, I have to run the Adobe Cleaner, remove everything, and reinstall again. After a week or so, the updates fail AGAIN! What is the solution? Windows 11 has been out long enough for this not to be an issue. I also have a Mac, and the updates happen without fail. I'm paying good money every month for the full Adobe Suite, plus Stock Photos, and I am getting very frustrated with this issue.

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1 reply

John Waller
Community Expert
Community Expert
December 29, 2021

There don't seem to be widespread reports of error code 306 but there are other reports of this on Windows 11. Adobe indicates that it's a downloading issue.

 

Now of course that may or may not directly apply to your specific case. However, have you tried on a Windows 10 machine? That might indicate if it's an Adobe issue or a Microsoft issue.