Question

Immediate Cancellation Request – Monthly Individual Plan

Forum|Forum|5 months ago
January 4, 2026
2 replies
122 views

Hello Adobe Support,

I am requesting immediate cancellation of my Monthly Individual Creative Cloud subscription.Im trying last one month to cnacell , plan page is not loading at all

The Plans and Contact pages are inaccessible and return 404 errors, so I am unable to cancel online.

Please cancel my subscription effective immediately and confirm by email.

Adobe ID:

<removed-kglad>
Plan type: Monthly Individual

Thank you.

Creative Cloud

Nancy OShea

Community Expert

This is a user-to-user forum, not Adobe customer support.

Fellow product users can't cancel anything for you.

Use a modern browser like Firefox, Chrome or MS Edge that does not have script blockers or VPN enabled.

https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

Nancy O'Shea— Product User & Community Expert

N

Nasreena_Nasri1402Author

At least give me support email id or option to chat

kglad

Community Expert

start here, https://community.adobe.com/t5/account-payment-plan-discussions/unable-to-load-data-error-while-trying-to-access-the-adobe-account/td-p/15527182

when you try a different browser, try using a mobile phone's updated non-opera browser with wifi disabled.

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