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Participating Frequently
March 24, 2021
Question

Installation Error Photoshop

  • March 24, 2021
  • 1 reply
  • 223 views

Hi! I've just paid 40,99$/monthly for Photoshop but I'm not able to install it because there's an error of installation. I tried to install the other versions but it doesn't work. I'm not good with the technonical aspects so I can not solving the problem by my own. Can I have assistance please, otherwise I would like a refund! 

 

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1 reply

John T Smith
Community Expert
Community Expert
March 24, 2021

When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Participating Frequently
March 24, 2021

Thank you for your prompt answer!Fortunately, I solved the problem!