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?????_3273
Participant
September 18, 2024
解決済み

как купить premier rush? из Казахстана? не могу сохранять видео пока не купил продукт!

  • September 18, 2024
  • 返信数 2.
  • 200 ビュー

подскажите как купить продукт premier rush чтобы сохранять видео? я нахожусь в Казастане и когда нажимаю купить продукт выдаёт ошибку 404 я не могу сохранять видео пока не купил продукт 

 

    このトピックへの返信は締め切られました。
    解決に役立った回答 Kevin-Monahan

    Hey there, @?????_3273,

    Thanks for the note, and welcome to the Rush forum. I read that you cannot purchase a subscription to Rush because you live in an unsupported region. That is terrible because it is not valid. Kazakhstan is supported!

     

    I want you to get Rush so you can take part in our community. Let me move your post to the appropriate forum.

     

    • Your first step is to contact support here. Refer to this document if they say you live in an unsupported region.
    • If you still have not received an answer from that forum or support, please PM me.

     

    Good luck, and I hope to see you back in the community soon.

     

    Thanks,
    Kevin

    返信数 2

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 19, 2024

    there are 2 ways to contact adobe support; chat and twitter (now x):

    chat:
    if you have or want to purchase a subscription, use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager解決！
    Community Manager
    September 18, 2024

    Hey there, @?????_3273,

    Thanks for the note, and welcome to the Rush forum. I read that you cannot purchase a subscription to Rush because you live in an unsupported region. That is terrible because it is not valid. Kazakhstan is supported!

     

    I want you to get Rush so you can take part in our community. Let me move your post to the appropriate forum.

     

    • Your first step is to contact support here. Refer to this document if they say you live in an unsupported region.
    • If you still have not received an answer from that forum or support, please PM me.

     

    Good luck, and I hope to see you back in the community soon.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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