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TmpArt1
Known Participant
April 21, 2015
Answered

Lightroom CC won't open

  • April 21, 2015
  • 72 replies
  • 96783 views

I see from the forum that this is an issue.  Maybe Adobe will notice and work up some sort of fix.  I was able to download LR CC and it does show up in launchpad and it is on my computer, but when I try to open it, it acts like it is going to open, but then shuts down.  No error message or freezing, etc.  It just shuts down.  Any word from Adobe yet?  Has anyone found a fix for it?

    This topic has been closed for replies.
    Correct answer brads67616531

    Good question.  Anyone?


    Go to your CC app, go to the top right, left click and check preferences and then sign out, and then sign back in.

    72 replies

    R
    ralphh5683629
    Known Participant
    May 20, 2020

    Worked with me the sign out/sign in.  Thanks!  Saved the day!

    sharonw10009438
    sharonw10009438
    Participant
    December 26, 2016

    This is the WORST program EVER!!! I don't know how many times I have signed out, signed it, shut my lap top down etc.. and still Lightroom CC fails to open and when it does it takes HOURS!!!  I have been trying to open to get some photos off my card now for over an hour and a half and still it won't open.  ADOBE FIX THIS!!!!!  There are so many photographers out here that rely on this program and to have one as unstable as this is beyond ridicoulous.  #FIXLIGHTROOMCC

    R
    rebecaf6825028
    Known Participant
    December 14, 2016

    Lightroom cc is not working need to be updated, but when I try to update it says it's open.....but it's not open. HELP!

    ruth1eh
    ruth1eh
    Participant
    November 5, 2016

    This post started April 2015, how is this still an issue a year and half later?  I am now experiencing the problem and not one of the above noted solutions has worked.  Is there a way to get help from Adobe directly?

    M
    Magdalena46
    Participant
    October 18, 2016

    Does not work in Windows 10

    A
    alyssap62564507
    Participant
    August 12, 2016

    Lightroom cc will still not open for me after signing out and back in. It says it needs to be updated, but when I try to update it says it's open.....but it's not open. HELP!

    M
    moniquef21842381
    Participant
    July 25, 2016

    Having trouble with the lightroom update through Creative Cloud. Will not download

    Y
    yardenas24053244
    Participant
    July 3, 2016

    I am not able to open lightroom, it keeps asking for a License number. I have tried to log in, log out, downloading creative account again, starting the computer over.  It just won't work.

    Does anybody know what to do?

    Govardhan.V
    Govardhan.V
    Participating Frequently
    July 4, 2016

    Have you purchased Creative Cloud subscription ?

    If yes , have you installed any other CC apps and is it working fine ?

    T
    tuberose87
    Participant
    May 17, 2016

    I'm having the same problem. Tried logging out and logging back in, still won't open.

    C
    cedricd60119116
    Participant
    April 16, 2016

    I logged out and back in and it still doesn't open? I bought photoshop and lr today... photoshop opens lightroom doen't

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      natalieh1820833
      Participant
      April 16, 2016

      I have to say, that mine worked and it was a simple fix.  I just turned my computer on and off !!! But I live in fear of it happening again and next time it wont be so simple.  But perhaps the difference between mine and everyone else with Mac's is that I'm not paying the anuual CC subscription.  I'm just using the basic LR???  Hence I couldn't log in or out to try and solve it originally??

      I hope this makes sense

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