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TmpArt1
Known Participant
April 21, 2015
Answered

Lightroom CC won't open

  • April 21, 2015
  • 72 replies
  • 96783 views

I see from the forum that this is an issue.  Maybe Adobe will notice and work up some sort of fix.  I was able to download LR CC and it does show up in launchpad and it is on my computer, but when I try to open it, it acts like it is going to open, but then shuts down.  No error message or freezing, etc.  It just shuts down.  Any word from Adobe yet?  Has anyone found a fix for it?

    This topic has been closed for replies.
    Correct answer brads67616531

    Good question.  Anyone?


    Go to your CC app, go to the top right, left click and check preferences and then sign out, and then sign back in.

    72 replies

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    brads67616531
    Participant
    April 21, 2015

    I'm having the same issue as well. Lightroom was not showing that I had it installed in the creative cloud app, I read that this is a common problem and that you just need to hit the install button and it treats it as a new install, installing over the previous version. I did that. Now I have two versions on my desktop, but only the older version will open.

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      brads67616531
      Participant
      April 21, 2015

      I read somewhere else that if you sign out of the creative cloud app and then sign back in that this would work, tried it and it worked.

        S
        shmuglak
        Known Participant
        April 21, 2015

        How do yo sign out of CC?

        StevenMGoff
        StevenMGoff
        Inspiring
        April 21, 2015

        I'm having the same problem. I've downloaded the program several times using Creative Cloud. When I try to launch the program, it acts like it is starting but goes away, with no error message.

          L
          lazaroo31139967
          Participant
          April 21, 2015

          J'ai le même problème. Une fois la mise à jour téléchargé, lorsque je clique dessus pour l'ouvrir, la fenêtre commence furtivement à s'ouvrir puis se referme sans message d'erreurs...

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