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K
KUANOS
Participant
January 10, 2022
Question

MS Office slows while opening since I ADOBE CC was installed

  • January 10, 2022
  • 3 replies
  • 409 views

Dear Adobe Support Team,

 

Ref: Intel Core i5. 16GB RAM. Win 10Pro 21H2. 64-bit. 

 

Have recently buy to above mentioned PC. Installed MS Office and later on the Adobe CC package. Since the Adobe CC instalation MS Office started to slow down while opening any of the MS apps (Word, Excel or PowerPoint).  The specific behavior is that when click to open any of the MS APPs it takes 2-3 minutes to finaly open. I changed PC because I thought it was related to the computer age and specifications.

 

I have tried to identify the root cause in multiple forums, but have not found anything. Is there anything that can be done in order to improve the MS APPs startup? 

 

Thanks in advance,

    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 11, 2022

    16 GB of RAM isn't a lot of memory.  These days, 32 is better.  Depending on what all you do and how much is with video, you may need even more.

     

    As a rule, I don't use Creative Cloud apps much when I'm using MS Office and vice versa. 

    I close Creative Cloud Desktop with Ctrl + W > Quit.

    And to save resources, I don't allow CC to launch on Windows boot up.  I prefer to launch it manually only when needed.

     

    Disable all non-essential background apps and utilities.  This includes real time backups and virus scanning.  Delay those processes for off hours. 

     

    Nancy O'Shea— Product User & Community Expert
      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      January 11, 2022

      >Dear Adobe Support Team

       

      This space is provided by Adobe, but it is not Adobe support

       

      How to disable a program in Windows 10 startup
      -Click the 'window pane' in the very bottom left corner of the Windows desktop
      -Select * Settings
      -Select Apps
      -Select Startup
      -Select/toggle the program you want to disable/enable
      -BE VERY CAREFUL WHAT YOU DISABLE SO YOU DON'T STOP WINDOWS FROM RUNNING
      OR
      https://community.adobe.com/t5/creative-cloud-services/how-can-i-disable-core-sync-and-updaters/td-p/7581821

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        January 10, 2022

        What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

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