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Participant
March 13, 2023
Question

My Imac 10.14.6 Mojave is not compatible to creative cloud which I bought

  • March 13, 2023
  • 4 replies
  • 940 views

My Imac 10.14.6 Mojave is not compatible with the creative cloud which I bought. Could I download another version earlier version of Adobe Premier Pro (CS6 or CC?) 

Any ideas?

Thank you

Yury

    This topic has been closed for replies.

    4 replies

    Peru Bob
    Community Expert
    Community Expert
    March 13, 2023
    quote

    Could I download another version earlier version of Adobe Premier Pro (CS6...

     


    By @Yury288525355fzy

     

    Even if you could download CS6, you would not be able to buy a legal serial number for it.

    Participant
    March 13, 2023

    Thank you for your advise.

    Legend
    March 13, 2023

    You should bear in mind that old versions, even if you find them, are completely unsupported. Adobe are making it harder and harder to get old versions; if you ever need to reinstall it may be impossible. It may be better to cancel within the time limit.

    kglad
    Community Expert
    Community Expert
    March 13, 2023

    depending on the app, you can install and use older cc versions (if you have a subscription, not trial).  to see which versions you can use, look at the app and its specs, https://helpx.adobe.com/creative-cloud/system-requirements.html  then, because your os is so old, you can skip to #2 (prodesigntools) for your version download.

     

    1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

    2. for versions cc 2019 and older, use prodesign tools.com*.

    3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links.**

    ---------------------------------------------------------------
    * most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

    follow the directions (esp, step 1)

    save the install file. it may not remain online.

    thank jim @ prodesigntools.com
    -------------------------------------------------------------

    ** there are 3 ways to contact adobe; chat, phone and twitter:

    chat:
    use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    phone:
    https://helpx.adobe.com/contact/phone.html

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam,

    https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157#:~:text=constructive%2C%20and%20encouraging.-,3.%C2%A0Be%20Safe%C2%A0,-Do%20not%20share

    Participant
    March 13, 2023

    Thank you so much for spending your time answering me. I really appreciate it.

     

    kglad
    Community Expert
    Community Expert
    March 13, 2023

    you're welcome.

    kglad
    Community Expert
    Community Expert
    March 13, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>