Skip to main content
per øyvindk95904764
per øyvindk95904764
Participant
June 25, 2015
Question

My serial number for CS6 is no longer working. What on earth do I do?

  • June 25, 2015
  • 2 replies
  • 374 views

My serial number for CS6 is no longer working. What on earth do I do?

    This topic has been closed for replies.

    2 replies

    H
    HolyWarrior1
    Participant
    August 6, 2022

    I bought Adobe Design andWeb Premium in 2013. I have used it many times over the years. I decided to use the photography software from CC for the last 3 years. Now when I try to rinstall cs6 it only shows3 programs in creative Cloud Manager and will not allowany of them to open. Can some one pleasehelp. My serial number isthe one I copied from my account on Adobe because I bought thedigital downloasd.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    August 6, 2022

    As soon as you install any part of the Cloud, even a trial, it replaces your program management system
    -if you plan to keep using a serial number program you should NOT install a Cloud program, not even a trial
    -Read Cloud takes over https://community.adobe.com/t5/Get-Started/Get-off-the-cloud/td-p/8075485 for some ideas

     

    What MAY work is to remove everything Adobe and then only install CS6

    -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

    Ned Murphy
    Ned Murphy
    Legend
    June 25, 2015

    What error message do you see when you try to use it?  What software package does this involve... are you sure you are trying to install the correct package?  Are you sure you are using the correct serial number?

    per øyvindk95904764
    per øyvindk95904764Author
    Participant
    June 25, 2015
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices