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Under GeG
Participant
March 9, 2024
Answered

Photoshop Error 176

Hello!
So, today i changed my disc letter from E to D and now i can't download photoshop.

I tried to remove photoshop from installed programs and change installisation location but it didn't help.

Error log:

FATAL: Can't install to a network location
FATAL: Error occurred in install product workflow with error code 176 error message 
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180

 

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    Ben MCorrect answer
    Community Expert
    March 9, 2024

    You could try the solution from this post to delete the caps folder and see if that helps: https://community.adobe.com/t5/photoshop-ecosystem-discussions/i-can-t-install-photoshop-error-176/td-p/13846487

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    7 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 9, 2024

    do you have a mac?

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    Under GeGAuthor
    Participant
    March 9, 2024

    i already solved

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 9, 2024

    excellent.  did you delete your caps* folder files?

     

    *

    Windows: C>Program files or Program files(x86)>Common files>Adobe>Caps
    Mac OS X : Macintosh HD>Library>Applciation support>Adobe>Caps.

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    Under GeGAuthor
    Participant
    March 9, 2024

    Forgot to add that other programs downloads fine, its only problem with photoshop

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    Community Expert
    Ben MCommunity ExpertCorrect answer
    Community Expert
    March 9, 2024

    You could try the solution from this post to delete the caps folder and see if that helps: https://community.adobe.com/t5/photoshop-ecosystem-discussions/i-can-t-install-photoshop-error-176/td-p/13846487

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