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Photoshop installation failed on M2 Mac with Ventura 13.2.1 (Error 183)

Forum|Forum|2 years ago
February 23, 2023
11 replies
14718 views

The Photoshop installation failed numerous times on a brand new Macbook Pro with Ventura 13.2.1. Error code 183. All other apps installed fine, but Photoshop gets to about 90% and fails.

Installation

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Correct answer Jeffrey_A_Wright

Please see https://community.adobe.com/t5/download-install-discussions/error-code-183-install-adobe-desktop-apps/m-p/13665765/thread-id/570217 for information on how you can resolve Error 183 error while installing Adobe desktop applications including Photoshop.

Jeffrey_A_Wright

Correct answer

Community Manager

Please see https://community.adobe.com/t5/download-install-discussions/error-code-183-install-adobe-desktop-apps/m-p/13665765/thread-id/570217 for information on how you can resolve Error 183 error while installing Adobe desktop applications including Photoshop.

Jeffrey_A_Wright

Community Manager

Locking this discussion, please see https://community.adobe.com/t5/download-install-discussions/can-t-install-photoshop-error-code-183/td-p/13607528 where a solution for this topic can be found.

OpponentOne

Participant

Same here M2 Max ...

kglad

Community Expert

@OpponentOne

~~same answer. install rosetta 2~~ <- error, intended for another thread

OpponentOne

Participant

Why should I? Adobe have native support for Apple Silicon. Rosetta is for Intel processor, and version 24.1 works perfect so there are a problem with version 24.2

D

Damian28354857h7x6

Participant

+1 same here cannot install 24.2 - just keeps saying installation failed. Tried eevrything (am on ventura13.2.1)

kglad

Community Expert

@Damian28354857h7x6

~~did you install rosetta 2?~~ <- error, intended for another thread

J

JB-SURATI

Participant

I had the same problem. Install version 24.1on OS Ventura 13.* Upgrade when it prompts later.

H

holzking

Participant

hello, i am having the same issue, brand new mac pro m2. where can i get the 24.1 version? i do not see the three dots in creative cloup apps? ... thanks!

J

Joe28590196tghd

Participant

I have the same problem trying to install photoshop on new mac mini M2

kglad

Community Expert

which of the suggestions listed here did you try?

A

Anonymous

I had the same problem, i was unenable to install photoshop on a brand new Macbook Pro with M2 chip. I finally found a work arround for this problem: the photoshop version 24.2 was failing everytime at 90%, I tried to downgrade the version to 24.1.1 and it worked! Maybe there is a problem with the version 24.2 on Macbook with M2 chip.