Photoshop will not start. No error codes, I've wiped everything and started new and still crashes
- December 19, 2020
- 2 replies
- 419 views
Windows 7
I was working in Capture One and went to open some raw files in Photoshop. Photoshop started to open then warnings about missing DLL files came up. I shut everything down and tried it directly from the Start menu. Same issues, DLL files. I ended up tracking down each DLL file it said was missing (api-ms-win-core... 10 total), placing them into Windows and still loads up initializing screen and then goes to crash report which I've attached.
I ended up deleting everything Adobe, running the Adobe CC cleaner, restarting, completely fresh. Reinstalled CC, installed Photoshop, same crash screen.
I have to think this has to do with the .dll files then, either missing, corrupt, wrong ones or?
Please help, I'm very late on a deadline! thanks.
