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Question

Premier elements 2018 can't install due to problems with C++ 2017 redistributeable

Forum|Forum|5 years ago
March 13, 2021
3 replies
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I am trying to install Permier Elements 2018. The PC has Microsoft Visual C++ 2015-2019 Redistributable (x86) - version: 14.23.27820 alread installed, the Premier Elements installer tries to install the Microsoft Visual C++ 2017 Redistributable and then fails.

What is the best way to fix this?

Installation

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Community Expert

Community Expert

open your control panel > uinstall program > click ms c++ 2015-2019 > allow changes > and see if there's a repair option:

Community Expert

Community Expert

Try repairing the VS redistributable package. See the instructions mentioned in the following discussion
https://community.adobe.com/t5/indesign/error-launching-indesign-quot-cannot-load-the-path-type-rpln-plug-in-quot/td-p/11150879?page=1
You could also try reinstalling if the repair does not work, see the instructions at the following
https://helpx.adobe.com/in/illustrator/kb/vcruntime-error-on-launch.html
-Manan

-Manan

Test Screen Name

Legend

What are the exact message when it fails? You're going to need that.