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C
CloudDisaster
Known Participant
October 20, 2017
Question

Re: Can't downgrade Premiere to previous updated versions.

  • October 20, 2017
  • 1 reply
  • 3156 views

Jeff A Wright​

Are the 2018 versions expecting a minimum level of Win 10?

I am currently on Win 10 Pro 10.10240 Build 10240.  I cannot see 2018 apps offered via the newly installed Creative Cloud Desktop app (ACCCx4_3_0_256.zip).

Apps created via the package manager fail to install.

Hovering over "Premiere Pro CC" in the app reveals 7.0.0, whereas my colleague sees 12.0.0 while hovering over his identically named "Premiere Pro CC".

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 20, 2017

CloudDisaster the system requirements for Premiere Pro CC can be found at Adobe Premiere Pro System Requirements​.  Versions of Windows 7, 8.1 and 10 are supported.

C
CloudDisasterAuthor
Known Participant
October 20, 2017

Was really hoping for a win on that front...at least it would offer some kind of explanation. 

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 20, 2017

Branching to a new discussion.

CloudDisaster can you please elaborate?  What specific error messages are you receiving when installing the latest release of Premiere Pro CC on Windows 10?  Details on how to locate installation errors can be found at Creative Cloud download and install errors​.

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