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Participant
March 5, 2021
Question

Re: Cannot update photoshop or lightroom

  • March 5, 2021
  • 2 replies
  • 246 views

Hi

I've the same problem, i uninstalled everything then reinstalled them and... NOTHING!!!

 

Adobe Updater
Updates have been disabled for this machine.

Please contact your administrator.

 

This message appear when I try to update from Photoshop 22.2.0.

I uninstall EVERYTHING!
I TRY EVERYTHIN!

Someone could help me?

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    March 5, 2021

    what makes you think there's an update currently available in your country?

     

     

    Bani Verma
    Community Manager
    Community Manager
    March 5, 2021

    Hi there, 

     

    I have reviewed your Adobe ID (email) and found that you have purchased the Creative Cloud Photography individual plan.

     

    I am moving this thread to the correct community (Download & Install) for better and quicker help.

    Meanwhile, you may try the steps shared in the following help document to resolve this issue: https://helpx.adobe.com/enterprise/kb/apps-tab-disabled.html#individual-plan-users 

     

    Let us know if this helps.