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LinSims
Community Expert
Community Expert
December 11, 2019
Question

Re: I want to withdraw from this account.

  • December 11, 2019
  • 0 replies
  • 67 views

This is a public forum, not Adobe support. Users here can't provide support for account, subscription, or billing issues. 

 

Click the following to contact Adobe customer support staff for help: 

 

https://helpx.adobe.com/contact/support.html

 

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

 

If what you mean by "withdraw from my account" is to cancel a subscription, you will be unable to open any files created with the products in your subscription, although you will retain the files. Adobe will also charge a cancelation fee.

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