Seems to be a problem accessing a critical file/directory during Photoshop download process

i got my free trial and can not download photoshop at all it says seems to be a problem accessing a critical file/directory during download

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Adobe Employee

Hi there,

Sorry to hear about the error during the download process of Photoshop. Could you please check this community thread and let us know if it helps? https://community.adobe.com/t5/get-started/problem-accessing-a-critical-file/td-p/8472707?page=1

Regards,
Sahil

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